Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

Start Being Loyal to Your Customers

Are your customers loyal to you? Wrong question. The thing you should ask yourself instead is, "Is my business staying loyal to my customers?"

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By Kirill Tšernov Kirill Tšernov ·

Customer Service Lessons From the Airline Industry

If you want to improve customer experience, you look everywhere for inspiration. Even airlines can teach you a thing or two about customer service.

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By Kirill Tšernov Kirill Tšernov ·

4 Knows of Tailored Customer Service

A service tailored to your customers: sounds great, but there are things to know if you want to provide it. In fact, here are 4 knows of personal service.

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By Kirill Tšernov Kirill Tšernov ·

Oakland Airport Employee Management

Oakland Airport is a leading example of how companies can take up innovations to make the life of their employees better.

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By Kirill Tšernov Kirill Tšernov ·

8 Powerful Ways to Empower Your Employees

Power to the people! Want your business to grow and flourish? Then invest in employee empowerment. After all, you and your employees are one team.

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By Kirill Tšernov Kirill Tšernov ·

How to Win Back the Hearts of Customers

Is there a rewind button when it comes to customer service? Can you really win back your lost customers? You might, if you follow these guidelines.

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