Kirill Tšernov · January 7, 2020 What Is Virtual Queuing? A Guide to Virtual Queues
Virtual queuing systems are an important tool when it comes to managing not only customer crowds but also visitor expectations.
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Giorgi Lobzhanidze · December 16, 2019 The Ultimate Waiting Room Checklist for 2020 [PDF]
Download Qminder's ultimate checklist for 65+ tips and best practices on how to improve the waiting room experience in 2020.
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Kirill Tšernov · December 11, 2019 Best of 2019: Qminder’s Top Articles and Content
In 2019, Qminder published a lot of interesting articles on queue management, customer service, and customer experience. We've picked our favorite ten.
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Kirill Tšernov · December 6, 2019 The Ultimate 2020 Retail Holiday Calendar [PDF]
Take care of sales opportunities with Qminder’s month-by-month retail holiday calendar for 2020 — with a printable PDF version inside.
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Kirill Tšernov · November 28, 2019 The Future of CX: 14 Customer Experience Trends for 2020 (And Beyond)
Customer experience is predicted to overtake product and price in 2020. That's next year! Better start preparing for customer experience trends 2020!
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