Qminder Blog

By Hyun Lee Hyun Lee ·

Make Any Time the Best Time to Visit Your Hospital

What are the best times to visit a hospital? Your patients don't want to spend their time in long queues, so make your hospital a better place to visit.

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By Kirill Tšernov Kirill Tšernov ·

The Importance of Patient Satisfaction

Customer always comes first. Does the same apply to healthcare? There's a reason why hospitals with high patient satisfaction enjoy the biggest success...

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By Kirill Tšernov Kirill Tšernov ·

Visitor Experience 101 for Hospitals

Visitor experience is as important in healthcare as it is in retail. How can hospitals be made better for patients? Time to take a cue from businesses.

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By Kirill Tšernov Kirill Tšernov ·

The Importance of Greeting Your Patients

First impressions matter. All it takes to improve hospital experience is to treat your patients with respect, by greeting them using their first name.

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By Kirill Tšernov Kirill Tšernov ·

The Effect of No-Shows on Patients and Hospitals

Missed appointments cost healthcare 150 billion dollars a year. How does it happen and how to stop hospitals from losing money? The system needs to change.

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By Hyun Lee Hyun Lee ·

How to Implement a Queue Management System for Hospitals

How does implementing a queue management system benefit healthcare? It does help with managing heavy patient flow, but there is another advantage to QMS...

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