Qminder Blog

benefits of online queue management systems
virtual queuing and virtual queues
By Kirill Tšernov Kirill Tšernov ·

What Is Virtual Queuing? A Guide to Virtual Queues

Virtual queuing systems are an important tool when it comes to managing not only customer crowds but also visitor expectations.

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improve waiting room experience
By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

The Ultimate Waiting Room Checklist for 2020 [PDF]

Download Qminder's ultimate checklist for 65+ tips and best practices on how to improve the waiting room experience in 2020.

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best articles 2019
By Kirill Tšernov Kirill Tšernov ·

Best of 2019: Qminder’s Top Articles and Content

In 2019, Qminder published a lot of interesting articles on queue management, customer service, and customer experience. We've picked our favorite ten.

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retail holiday calendar 2020
By Kirill Tšernov Kirill Tšernov ·

The Ultimate 2020 Retail Holiday Calendar [PDF]

Take care of sales opportunities with Qminder’s month-by-month retail holiday calendar for 2020 — with a printable PDF version inside.

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customer experience trends 2020
By Kirill Tšernov Kirill Tšernov ·

The Future of CX: 14 Customer Experience Trends for 2020 (And Beyond)

Customer experience is predicted to overtake product and price in 2020. That's next year! Better start preparing for customer experience trends 2020!

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