Qminder Blog
Kirill Tšernov · October 16, 2019 Retail Checklist: Tips for Managing Crowds on Black Friday
Are your ready for shopper crowds on Black Friday? We bring you a retail checklist to make sure Black Friday 2019 will be your most successful day yet.
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Giorgi Lobzhanidze · October 3, 2019 How to Train Service Staff for Peak Hours
Does your staff has everything it needs to provide great service? What about during peak times? Learn what you can do to make your staff's life easier.
Read more Giorgi Lobzhanidze · September 30, 2019 St. John’s Medical Center: The Epitome of Patient-Centered Care
Does healthcare only include medical services, or is there more to it? St. John's Medical Center shows that even queuing plays a role in patient care.
Read more Kirill Tšernov · September 21, 2019 Balancing Automation and the Human Touch in Click & Collect
To automate or not automate? Is it worth it to sacrifice the human touch to maximize the effectiveness of click & collect? Wait for a second opinion.
Read more Kirill Tšernov · September 6, 2019 Using the Data From People Counters to Boost Service
People counters help measure footfall, i.e. the number of visitors, but they also help you measure the effectiveness of your customer service strategy.
Read more Kirill Tšernov · August 29, 2019 What Are You Waiting For: The Queuing Theory in Practice
Queues surround us wherever we go and whatever we do. At home, work or in our free time, there's no escape. But are all queues truly made equal?
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