Qminder Blog

By Karli Jaenike Karli Jaenike ·

25 Important Data-Driven Customer Service Tips

There are so many great customer service tips, it's hard to keep them all in your head. But with this new infographic, you will always keep them handy.

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By Kirill Tšernov Kirill Tšernov ·

2019 Retail Holiday Calendar

The holidays are a time of high customer volumes and even higher expectations. Prepare your business for any holiday with our retail calendar 2019.

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By Jomel Alos Jomel Alos ·

Millennials vs Gen Z: How Their Customer Care Preferences Compare

Does generational gap exist when it comes to customer and marketing? Let's see how the purchasing preferences of Millennials and Generation Z compare.

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By Kirill Tšernov Kirill Tšernov ·

4 Easy Ways to Modernize Patient Waiting Room Experience

Waiting is a part of hospital experience, but who said it can't be enjoyable? As medical equipment is being modernized, so should hospital waiting rooms.

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By Kirill Tšernov Kirill Tšernov ·

It’s a Christmas Miracle: Improving Santa Queues

Santa Claus can fly over the entire world in a single night, but can he handle queues? Find out how to improve the queue experience for mall Santa visitors.

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By Elizabeth Price Elizabeth Price ·

4 Levels of Customer Loyalty: How to Keep Your Clients

Customer loyalty is no longer a mystery. Dive into our guide to four stages of consumer loyalty and what to do as a business owner to achieve loyalty.

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