Qminder Blog

By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

How to Enhance Your Customer Waiting Room Experience: #QminderAsks

Nobody likes waiting, but perhaps there is a way to makes customer waiting experience pleasant? Find out in today's issue of #QminderAsks!

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By Elisa Abbott Elisa Abbott ·

7 Deadly Customer Service Phrases to Avoid

For a customer service rep, talking is the way of life. But, to stay in customers' good graces, some customer service phrases are better left unsaid.

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By Kirill Tšernov Kirill Tšernov ·

Why You Shouldn’t Build Your Own Queuing System

To build or not to build? When it comes to queuing systems, you'd better trust the already-existing products. They're faster, stronger and... cheaper, too.

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By Kirill Tšernov Kirill Tšernov ·

Qfinder: A Blast From the Past

Down with the future; past is the new sexy! With our newest product, you can relive what it was like to stand in the world-famous Soviet lines.

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By Kirill Tšernov Kirill Tšernov ·

Mowasalat: Effectively Handling Over 7,000 Drivers

Mowasalat, a forward-thinking transportation company from Qatar, is a shining example of how to treat employees fairly, and help them achieve more.

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By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

Why You Should Use Customer Names: #QminderAsks

QminderAsks brings you the opinions from the world's best experts on a customer service topic. Our first episode: Why you should use customer names.

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