Qminder Blog
Hyun Lee · June 21, 2017 Make Any Time the Best Time to Visit Your Hospital
What are the best times to visit a hospital? Your patients don't want to spend their time in long queues, so make your hospital a better place to visit.
Read more
Kirill Tšernov · June 21, 2017 The Importance of Patient Satisfaction
Customer always comes first. Does the same apply to healthcare? There's a reason why hospitals with high patient satisfaction enjoy the biggest success...
Read more Kirill Tšernov · June 13, 2017 Visitor Experience 101 for Hospitals
Visitor experience is as important in healthcare as it is in retail. How can hospitals be made better for patients? Time to take a cue from businesses.
Read more Kirill Tšernov · June 9, 2017 The Importance of Greeting Your Patients
First impressions matter. All it takes to improve hospital experience is to treat your patients with respect, by greeting them using their first name.
Read more Kirill Tšernov · June 6, 2017 The Effect of No-Shows on Patients and Hospitals
Missed appointments cost healthcare 150 billion dollars a year. How does it happen and how to stop hospitals from losing money? The system needs to change.
Read more Hyun Lee · June 2, 2017 How to Implement a Queue Management System for Hospitals
How does implementing a queue management system benefit healthcare? It does help with managing heavy patient flow, but there is another advantage to QMS...
Read more