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Queuing & Service Case Studies

ridesharing driver onboarding
By Kirill Tšernov Kirill Tšernov ·

How ViaVan Enables Fast Driver Onboarding With Qminder

What sets ridesharing companies apart from other transportation providers is service excellence. See how ViaVan achieves this excellence even in onboarding.

takealot order collection system
By Kirill Tšernov Kirill Tšernov ·

How Takealot Leverages Queuing Software to Enhance Order Collection

Learn how Takealot, one of the largest ecommerce retailers in Africa, uses queuing technology to decrease wait times and improve visitor satisfaction.

st. johns hospital patient management
By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

St. John’s Medical Center: The Epitome of Patient-Centered Care

Does healthcare only include medical services, or is there more to it? St. John's Medical Center shows that even queuing plays a role in patient care.

girteka visitor queuing
By Kirill Tšernov Kirill Tšernov ·

Girteka Logistics: Managing Candidate Visits

Even when there's only one day a year when you have queues, a queue management system is a must. See how Girteka Logistics manage their visitors.

us passport waiting times
By Kirill Tšernov Kirill Tšernov ·

Berkeley Rec Sports: Managing Visitor Experience

Passport renewal is usually characterized by long waiting times. But does it have to be this way? Berkeley Rec Sports proves that there is a solution.

lhv reduce queues bank
By Kirill Tšernov Kirill Tšernov ·

LHV: Managing 170,000+ Clients With a Digital Queuing System

What do banks know about customer service? LHV knows a lot, actually! Learn how LHV boosted and personalized their service by reducing queues in banks.

mowasalat transport company qatar
By Kirill Tšernov Kirill Tšernov ·

Mowasalat: Effectively Handling Over 7,000 Drivers

Mowasalat, a forward-thinking transportation company from Qatar, is a shining example of how to treat employees fairly, and help them achieve more.

beacon ohss visitor management
By Kirill Tšernov Kirill Tšernov ·

Beacon OHSS: A New Approach to Customer Service

What is rockstar customer service and how to achieve it? Take a master class from Beacon OHSS to learn how to treat your visitors the right way.

ishop guatemala customer service
By Kirill Tšernov Kirill Tšernov ·

iShop Guatemala: How to Reduce Wait Times by Half

iShop is the leading Apple Premium reseller in the Republic of Guatemala. The secret to their success? Simple, they care about customer experience.

toastme customer service
By Kirill Tšernov Kirill Tšernov ·

ToastMe Visitor Management

Sometimes, the best use of technology is the most straightforward. See how ToastMe manages its visitors traffic thanks to Qminder queue management system.

montgomery water works customer service
By Kirill Tšernov Kirill Tšernov ·

Montgomery Water Works Visitor Management

Everyone can benefit from implementing great customer service, even a water services company. Montgomery Water Works is a testament to that.

la cite student management
By Kirill Tšernov Kirill Tšernov ·

La Cité Student Management

Is it ever too late to learn? La Cité, a major community college in Canada, proves that in education, as in retail, experience is king.

travelwise expo visitor management
By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

Travelwise Visitor Management Solution

Travelwise found a way to not only efficiently manage their expo visitors but also provide incredible customer service experiences.

city of manhattan beach visitor
By Kirill Tšernov Kirill Tšernov ·

City of Manhattan Beach Visitor Management

The city of Manhattan Beach is a close-knit community that has prospered thanks in no small part to their understanding of what makes experiences great.

gdt visitor management
By Kirill Tšernov Kirill Tšernov ·

GDT Visitor Management at Cisco Live

GDT is an IT solutions provider that specializes in delivering excellent visitor management and visitor experiences powered by advanced technologies.

oakland airport employee management
By Kirill Tšernov Kirill Tšernov ·

Oakland Airport Employee Management

Oakland Airport is a leading example of how companies can take up innovations to make the life of their employees better.

customer service at ride-sharing company
By Kirill Tšernov Kirill Tšernov ·

Ola Visitor Management System

Ola, one of the largest ride-sharing companies, proves that customer service matters. With Qminder's help, they hope to improve their service even further.

student queue management at westchester college
By Kirill Tšernov Kirill Tšernov ·

Westchester Community College Student Management

Despite being the county's largest university, Westchester Community College found a way to effortlessly manage 24,000 students. Why not learn from them?

retail queue management system at geekhampton
By Kirill Tšernov Kirill Tšernov ·

GeekHampton Retail Queue Management Solution

GeekHampton uses Qminder retail queue management to improve in-store customer experiences and better serve its visitors.

queue management system at santa photography
By Kirill Tšernov Kirill Tšernov ·

Santa Photography Virtual Queue System

Santa photography is made easier with the Qminder queue management, and improves the waiting experience for all visitors wanting to take a photo with Santa Claus.

queue management system at tavex
By Hyun Lee Hyun Lee ·

Tavex Exchange Retail Queue Management

Tavex uses Qminder queue management to stand out from the crowd, and to manage all incoming visitors to their retail exchange offices.

By Hyun Lee Hyun Lee ·

Sprint Telecom & Retail: Improving Customer Service with Queue Management

Creating a personal environment in a Sprint store with Qminder makes customers happy, improves sales, and provides outstanding customer service.

lancaster retail management
By Hyun Lee Hyun Lee ·

Lancaster Archery Supply Retail Queue Management

Lancaster Archery Supply retail store uses Qminder queue management solution.

By Hyun Lee Hyun Lee ·

Christensen’s Plant Retail Queue Management

Christensen’s Plant & Hardscape Centers uses Qminder to manage their queues. Managing customer queues has never been so easy.

college student experience
By Kirill Tšernov Kirill Tšernov ·

Ravensbourne College Queue Management

Ravensbourne College uses Qminder queue management solution. Find out how they manage the waiting list for 4,000 pieces of equipment.

By Hyun Lee Hyun Lee ·

Lehman Pipe & Plumbing Retail Queue Management

Lehman Pipe & Plumbing Supply uses Qminder to manage their queues. Qminder also provides retail analytics behind each location.

By Hyun Lee Hyun Lee ·

Cure 4 The Kids Foundation Queue Management

Cure 4 The Kids Foundation uses Qminder to manage their queues. Patients wait in line until receptionists call for triage.

city permit center management
By Hyun Lee Hyun Lee ·

City of Alameda Government Visitor Queue Management

Managing visitors in city permit center with Qminder. Learn how local governments can use Qminder to manage the queue.

carrier enterprise visitor management
By Kristaps Grinbergs Kristaps Grinbergs ·

Carrier Enterprise: Enhanced Service Quality Using Qminder Queue Management

Carrier Enterprise is a HVAC systems company. Find out why Qminder is their choice of waiting line management system.