Customer Experience Blog

By Hyun Lee Hyun Lee ·

Successful Dental Practice with Growth Processes

Smileworks has a 45% referral rate. With customer experience in mind, they’ve become one of the fastest growing dental clinics in the UK.

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By Hyun Lee Hyun Lee ·

Why Are Hospital Wait Times So Long?

Why are hospital wait times so long? It's ruining the patient experience. Find out how hospitals can reduce their wait times with a simple queueing system.

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By Hyun Lee Hyun Lee ·

7 Ways to Improve Customer Experience in Lines

Here are 7 ways to improve customer experiences at waiting lines. If you operate any location with waiting lines, these tips can make customers happy.

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