Queue Management Blog

By Hyun Lee Hyun Lee ·

Make Any Time the Best Time to Visit Your Hospital

What are the best times to visit a hospital? Your patients don't want to spend their time in long queues, so make your hospital a better place to visit.

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By Kirill Tšernov Kirill Tšernov ·

Visitor Experience 101 for Hospitals

Visitor experience is as important in healthcare as it is in retail. How can hospitals be made better for patients? Time to take a cue from businesses.

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By Kirill Tšernov Kirill Tšernov ·

The Importance of Greeting Your Patients

First impressions matter. All it takes to improve hospital experience is to treat your patients with respect, by greeting them using their first name.

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By Kirill Tšernov Kirill Tšernov ·

The Effect of No-Shows on Patients and Hospitals

Missed appointments cost healthcare 150 billion dollars a year. How does it happen and how to stop hospitals from losing money? The system needs to change.

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By Hyun Lee Hyun Lee ·

How to Implement a Queue Management System for Hospitals

How does implementing a queue management system benefit healthcare? It does help with managing heavy patient flow, but there is another advantage to QMS...

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By Hyun Lee Hyun Lee ·

Why Hospital Sign-In Sheets Are Not Effective

Many hospitals are still using sign-in forms for patient registration. Is there a good alternative to paper sign-in sheets? There is a time-saving way...

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By Hyun Lee Hyun Lee ·

How to Reduce Hospital Wait Times

Long patient wait times are a big problem in healthcare. Is there a solution? Find out how queue management systems can save you and your patients time.

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By Hyun Lee Hyun Lee ·

The Benefits of QMS for Hospital Administration

Is there a way to make the work of hospital administration easier? Find out how a simple queueing system can solve many management problems at hospitals.

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By Hyun Lee Hyun Lee ·

Start Managing Your Hospital Queue the Right Way

Are hospital appointments as efficient as we think? See how doctors can save time and give their patient high-quality care with a queue management system.

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By Hyun Lee Hyun Lee ·

The Definitive Guide to Queue Management Systems

What is a queue management system? Here’s everything your business needs to know about queueing systems. A secret tool for any customer service personnel.

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By Hyun Lee Hyun Lee ·

Why Are Hospital Wait Times So Long?

Why are hospital wait times so long? It's ruining the patient experience. Find out how hospitals can reduce their wait times with a simple queueing system.

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By Hyun Lee Hyun Lee ·

Everything Retail Businesses Must Know About QMS

Queue management systems for retail. Business owners and managers can learn about the benefits of a queue management system and how to use one.

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By Hyun Lee Hyun Lee ·

How to set up Qminder at your location?

How to set up Qminder to deliver the best customer experience. Find out how to manage the waiting line and make happy customers, step by step.

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By Hyun Lee Hyun Lee ·

Improve Customer Service via Queue Management System

You and your staff must believe in customer service. Learn how to improve customer service through queue management and increase customer satisfaction.

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By Hyun Lee Hyun Lee ·

How to make the most out of data?

Data is an amazing tool which businesses fail to use. Learn how to use data, and make data-driven business decisions to increase metrics.

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By Hyun Lee Hyun Lee ·

Personal Customer Experience Builds Brand Loyalty

Qminder is all about personal customer service to provide the best customer experience. Learn how to use Qminder to deliver the best experience.

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By Hyun Lee Hyun Lee ·

Using Queue Management System for Sales and Data

Using a Queue Management System can bring amazing sales insights and customer data. Learn how to use the software to bring results.

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By Hyun Lee Hyun Lee ·

7 Ways to Improve Customer Experience in Lines

Here are 7 ways to improve customer experiences at waiting lines. If you operate any location with waiting lines, these tips can make customers happy.

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By Rauno Rüngas Rauno Rüngas ·

Hello, world! Starting a Queue Management System

Qminder queue management system is available to everybody. Because in the end, everybody freaking hates to wait.

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