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Join Us!

Qminder is a customer service and queue management system. We replace sign-in sheets and take-a-number systems with an iPad-based solution to queue visitors up by name. Essentially, we help locations service their visitors better.

We are a a team and a startup whose product is enjoyed by many shops, clinics and ride-sharing companies around the world. Thanks to this success, we've managed to triple our team size and revenue.

Available positions

Customer Success Manager

We are seeking an ambitious Customer Success Manager to contribute to the success of thousands of companies. You will be primarily driving success, partially business development, with a dash of support.

What we expect
  • 2+ years of experience in sales, account manager, or customer service position
  • A master’s degree or prove us education is not a must
  • Great communication skills. Fluent in English
  • Empathy
  • Independent and goal-oriented mindset
  • Discipline and a sense of ownership
  • Ability to Google. Like...a lot
  • Being proactive and persuasive - pick up the phone when no one answers your email
Your role
  • Research on clients to help them create the best service solution
  • Learn from & interview paying clients to help them achieve more
  • Gather insights to create success stories together with the marketing team
  • Figure out the pressing technical issues to address with the product team
What we offer
  • Office space in Tallinn or Tartu
  • Whatever you need to get the job done
  • Being a part of a mission-driven startup
  • Young international team + motivating client base around the world
  • Transparent, non-corporate working environment
  • Chance of growth - a mentor and support from the team
How to apply

Record and then send us an unlisted, 2-minute Youtube video of yourself answering these questions:

  • Why Qminder? (Besides the paycheck ;) )
  • What has prepared you for this position?
  • What is something we should know about you?
Send a concise motivation letter and your CV, and the Youtube link

Apply now: