Remote sign-in
Give visitors options with a remote sign in system
Expand your waiting room to include anywhere your visitors can get mobile signal.
The virtual queue starts here, there or anywhere
Now your visitors can remotely sign into your waitlist using a QR code or a visitor website link specific to your location.
Let visitors speed things along
Disperse the crowds
Give visitors more freedom
Offer remote services anywhere
If your services aren’t tied to a location, our remote sign-in system keeps your customers as organised as if they’d formed an orderly queue.
Get a feel for the UI and UX of our remote sign-in – and see how it’ll make a difference for your visitors’ arrival.
One part of a better visitor experience
Our remote sign-in system is part of the Qminder platform, which enables you to interact with visitors in new ways and create a more efficient visitor and registration process.
Free up your front desk or check-in kiosks for unexpected walk-ins.
Recall visitor names and data, for enriched analytics and a more personalized service.
Keep communicating with your visitors after they sign-in with two-way customer messaging .
Simple to set up, simple to use
To activate remote sign-in, you’ll need to set up a visitor website . Once it’s live, everything becomes very simple.
Send visitors a link to the sign-in form before their scheduled arrival, or provide the link on your website.
Display QR codes at your premises so people can self check-in as soon as they arrive.
No hardware required.
The outcomes our customers see
Remote sign-in plays a key role in enabling our customers to serve more visitors, reduce waiting times and create a better experience for visitors and service teams.
For more insight on how we can upgrade your appointment experience, check out our Okaloosa County Clerk of Court case study .
Included in all pricing packages
Our remote sign-in is integrated with our platform, so you benefit from all the usual perks of partnering with Qminder:
A couple more perks you should know about
Multilingual sign-in:
Automated translations to break language barriers
Assign visitors to team members based on staff language skills
Reduce confusion for a diverse customer base
Smart remote sign-in
No app download needed for visitors
Customize the confirmation message so visitors are clear on what they need to do next
Easily spot who has checked-in remotely and who checked-in on location
FAQ
Just a Qminder account and a published Visitor Website .
Once that’s live:
Share your visitor website link via email, text, or your website
Generate a printable QR code poster for walk-in use ( optional )
No hardware or app installs are needed. Just a phone and a link.
After turning on the remote sign-in setting, click on PRINT POSTER to download a printable PDF poster.
You can place this on a door or wall so your visitors can easily scan the QR code with their phone, which will take them directly to the remote sign-in window for your location.
Yes. You’re in full control of what information to collect. You can ask customers:
Phone number or email
Service line selection
Any custom fields like reason for visit, insurance info, etc.
You can also ask them for any other custom information that might be relevant (e.g. age, date of last check up), and select a service line.
You can also personalize the
confirmation message
shown after sign-in, so visitors know exactly what to do next.
On the Visitor Website your visitors are directed to a live confirmation page , which:
Confirms that their sign-in was successful
Keeps them updated in real time (e.g. “You’re next in line” or “Please go to counter 3”)
Reflects status changes as they happen in Qminder
No need to refresh or reload - the page updates automatically.
Visitors can be:
Called in via their personal confirmation page on your visitor website. The confirmation page shows them where they are in line, so they can wait wherever it’s convenient.
Called in via a TV screen at your location
Notified via SMS , using Qminder’s two-way messaging
Yes, the Qminder dashboard clearly labels each visitor who signed in remotely.
Absolutely. Visitors don’t need to download an app or create an account.
The sign-in page works on any smartphone and automatically appears in their preferred language. You can also route them to the right team members based on language preferences.
Definitely. Remote sign-in activity is fully tracked in Qminder’s analytics dashboard. You’ll be able to compare visitor volumes, wait times, and usage across services or locations, and use those insights to improve your operations.
No. Qminder digitizes and automates all processes.
When visitors enter their data, it’s automatically recorded within Qminder. Your staff can access a complete visitor history to help them personalize the service.
Qminder’s analytics feature also provides real-time data and reports to aid managers and regional managers in decision-making.
Absolutely. Qminder is designed for easy scalability, allowing you to manage multiple departments and locations within a single platform.
This enables you to access aggregated data of performance across the board, enabling you to compare locations and the success of different service flows, which you can review with our analytics.
Yes. Qminder is fully compliant with HIPAA, GDPR, SOC 2 Type II, and TX-RAMP standards. All visitor data is encrypted, access-controlled, and protected by regular security audits. Access controls are in place to limit who can view and manage data, and we conduct regular security audits to safeguard against potential threats.