Improve the citizen experience with faster queues

Automate visitor check-in and bring visibility to service with queuing software.

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After the demo, you are also eligible for a 14-day trial.

Qminder service view with appointments Qminder list of benefits

Decrease wait times up to

50%

Decrease admin work by

80%

Increase ACSI by up to

97%

Innovating the Public Service Together

Powerful tools that are easy to use for both visitors and staff

Check-in message

Speed up service with self-check-in

Get rid of pen & paper on registration. Use an iPad self-check-in kiosk or QR code for welcoming citizens.

Qminder self-check-in

Always know who is next in line

Give the frontline staff a powerful dashboard for managing the queues and serving citizens.

Qminder dashboard

Organize waiting areas

Use an Apple TV for a waitlist display. Automatically update the waitlist and navigate citizens to service points.

Scale to more locations illustration

Discover valuable insights

Get statistics about your location and staff. Learn about reasons for visits, rush hours, and many more.

Qminder offers powerful tools

Effortless setup, instant results. Empower every service location with Qminder.

For an overview of Qminder’s full feature list, see our Pricing page.

Check-in kiosk

Decrease wait time with modern tools

Use iPad as a self-check-in kiosk

Design personalized check-in experiences

Build service flows tailored to your location

Adapt check-in questions to specific services

Display waitlist on a TV and update it in real-time

Customer simplified appointment management

Simplify appointment management

Manage bookings and walk-ins together

Display and auto-update your availability online

Receive bookings, changes and cancellations

Send automated reminders for upcoming bookings

Learn more
visit planner

Disperse crowds in waiting areas

Allow visitors to register for services remotely

Use QR code for virtual queuing

Display real-time information on Visit Planner

Let visitors wait for their turn remotely

Send notifications and call visitors to service

Learn more
Qminder dashboard

Communicate with visitors

Set up and customize automated text-mesages

Inform visitors after check-in and call for service

Receive replies with two-way text messaging

Send survey links and collect feedback

Data-driven decision-making with Qminder

Improve visitor feedback

Manage queues digitally and eliminate errors

Serve first come first in or prioritize visitors

Record each visit for future reference

Forward visitors to departments and create convenience

Qminder dashboard

Make data-driven decisions

Monitor operations remotely from anywhere

Collect data and keep track of KPIs

See volumes, average wait and service time

Identify popular services, days and rush hours

Check service stats and increase staff performance

Learn more
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Loved by our customers

City hall front desk

Queue management benefits many types of government facilities

Qminder is GDPR compliant, SOC 2 Type II & HIPAA-ready.

City Halls

Permit centres

Courthouses

Housing Authorities

DMVs

Immigration Services

Building Departments

Want to see Qminder in action?

Book a discovery call with our team and see how Qminder decreases wait times in public offices.

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Government queue management