City of Manhattan Beach Visitor Management
The city of Manhattan Beach is a close-knit community that has prospered thanks in no small part to their understanding of what makes experiences great.
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A stress-free government queuing system
Keep your government offices crowd-free
Easy to set up, ready to use in 5 minutes
Taking the paper out of paperwork
Automate citizen flow
Public service departments are often busy places. Automate citizen queues to improve the speed and quality of public service and save time for visitors and employees.
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Gather actionable data points
All the queue management tools you need to create a one-stop shop for government services. Stress-free visitors plus hassle-free maintenance equals pain-free experience for all.
Learn moreYour citizens will love it
Municipalities, local governments, embassies and city halls all play a crucial role in our lives but rarely keep up with the times and technologies. Something as simple as applying for a permit or renewing documents becomes a nightmare due to poor wait line and wait room planning.
Qminder eliminates long wait lines via remote queuing and helps provide high-quality service across multiple counters.
Shorter wait times
Improved communication
Clear navigation
Easy to use
When citizens queue up to get a consultation or renew their documents, they want a one-destination office that offers all of the public services — fast, fair and stress-free. Qminder takes care of that by breaking down the queuing process into three simple steps.
Visitor sign-in
Citizens sign in electronically via an iPad, placed near the entrance or at key points in your office, and fill out the personal and contact information as well as identify the service needed.
Virtual queue
Once signed in, your visitors do not have to worry about missing their turn. They can check their queue status on the screen.
Quick service
When their turn comes, your visitors receive an SMS notification. Providing quick, painless service relieves not only visitors but also government employees.
Your government offices will love it even more
Qminder helps significantly reduce government agency spending and achieve cost reduction targets without worrying about budgetary restraints and skill shortages.
Put “service” in “public service” by offering a one-stop shop for government services.
Smoothen waiting experience
Automated visitor service
Reduced operational costs
Improved efficiency
Take advantage of data
Visitor queue management systems help collect data that measures peak traffic times and average wait times.
By generating authoritative data, government wait line management systems keep employees informed, enabling greater engagement, transparency, and productivity.
Get location-specific data to predict staffing and scheduling needs.
Accurately measure visitor behavior and staff performance.
Generate department-wide service reports and statistics.
Easy integration
With API integration, you can connect our system to a large number of other databases, greatly expanding both the quantity and quality of your service insights. Use a web-based queue management system to always stay on top of your data game.
Trusted by public services providers and communities of all sizes
Serving millions of people every month
City of Alameda Government Visitor Queue Management
Managing visitors in city permit center with Qminder. Learn how local governments can use Qminder to manage the queue.
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Take a lesson from these government offices
Qminder is a scalable queue management system that has been put to good use by institutions of all sizes to reduce the operations, space and manpower costs of running a government agency.