Queue Management System for government offices

A stress-free government queuing system

Keep your government offices crowd-free

Easy to set up, ready to use in 5 minutes

Taking the paper out of paperwork

Outstanding customer experience

Automate citizen flow

Public service departments are often busy places. Automate citizen queues to improve the speed and quality of public service and save time for visitors and employees.

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Gather data and feedback

Gather actionable data points

All the queue management tools you need to create a one-stop shop for government services. Stress-free visitors plus hassle-free maintenance equals pain-free experience for all.

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Your citizens will love it

Municipalities, local governments, embassies and city halls all play a crucial role in our lives but rarely keep up with the times and technologies. Something as simple as applying for a permit or renewing documents becomes a nightmare due to poor wait line and wait room planning.

Qminder eliminates long wait lines via remote queuing and helps provide high-quality service across multiple counters.

Shorter wait times

Shorter wait times

Improved communication

Improved communication

Clear navigation

Clear navigation

Easy to use

Easy to use

How Qminder works

When citizens queue up to get a consultation or renew their documents, they want a one-destination office that offers all of the public services — fast, fair and stress-free. Qminder takes care of that by breaking down the queuing process into three simple steps.

Visitor sign-in

Citizens sign in electronically via an iPad, placed near the entrance or at key points in your office, and fill out the personal and contact information as well as identify the service needed.

welcome
Virtual queue

Once signed in, your visitors do not have to worry about missing their turn. They can check their queue status on the screen.

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Quick service

When their turn comes, your visitors receive an SMS notification. Providing quick, painless service relieves not only visitors but also government employees.

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Get started now. Free 14 days trial.

No contract. Cancel any time.

Your government offices will love it even more

Qminder helps significantly reduce government agency spending and achieve cost reduction targets without worrying about budgetary restraints and skill shortages.

Put “service” in “public service” by offering a one-stop shop for government services.

Smooth waiting experience

Smoothen waiting experience

Automated visitor service

Automated visitor service

Reduced operational costs

Reduced operational costs

Improved efficiency

Improved efficiency

Take advantage of data

Visitor queue management systems help collect data that measures peak traffic times and average wait times.

By generating authoritative data, government wait line management systems keep employees informed, enabling greater engagement, transparency, and productivity.

checkmarkGet location-specific data to predict staffing and scheduling needs.

checkmarkAccurately measure visitor behavior and staff performance.

checkmarkGenerate department-wide service reports and statistics.

Automate patient queuing

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Easy integration

With API integration, you can connect our system to a large number of other databases, greatly expanding both the quantity and quality of your service insights. Use a web-based queue management system to always stay on top of your data game.

Trusted by public services providers and communities of all sizes

The city of Windsor Camden The city of Ottawa Haringey London Mid Sussex District Council City of West Hollywood Okaloosa County Clerk Circuit Court City of Alameda City of Manhattan Beach

Get started now. Free 14 days trial.

No contract. Cancel any time.