
City of Manhattan Beach Visitor Management
The city of Manhattan Beach is a close-knit community that has prospered thanks in no small part to their understanding of what makes experiences great.
Read more
Queue Management System
Manage, serve and track your customers across multiple locations.
Service Intelligence
Track service data and measure staff performance.
Success Stories
See how other businesses in your industry are using Qminder.
Qminder API
Use it to integrate with other apps such as CRMs, support software, backend systems, or patient management apps.
Book a live demo
See how Qminder works while talking to one of our queue management experts.
Help Center
Learn how to install, configure, and use Qminder.
Service Intelligence Podcast
Listen to our podcast and learn from some of the top customer service experts in the world.
Book a live demo
See how Qminder works while talking to one of our queue management experts.
Keep your government offices crowd-free
Easy to set up, ready to use in 5 minutes
Taking the paper out of paperwork
Public service departments are often busy places. Automate citizen queues to improve the speed and quality of public service and save time for visitors and employees.
Learn moreAll the queue management tools you need to create a one-stop shop for government services. Stress-free visitors plus hassle-free maintenance equals pain-free experience for all.
Learn moreYour citizens will love it
Municipalities, local governments, embassies and city halls all play a crucial role in our lives but rarely keep up with the times and technologies. Something as simple as applying for a permit or renewing documents becomes a nightmare due to poor wait line and wait room planning.
Qminder eliminates long wait lines via remote queuing and helps provide high-quality service across multiple counters.
When citizens queue up to get a consultation or renew their documents, they want a one-destination office that offers all of the public services — fast, fair and stress-free. Qminder takes care of that by breaking down the queuing process into three simple steps.
Citizens sign in electronically via an iPad, placed near the entrance or at key points in your office, and fill out the personal and contact information as well as identify the service needed.
Once signed in, your visitors do not have to worry about missing their turn. They can check their queue status on the screen.
When their turn comes, your visitors receive an SMS notification. Providing quick, painless service relieves not only visitors but also government employees.
Your government offices will love it even more
Qminder helps significantly reduce government agency spending and achieve cost reduction targets without worrying about budgetary restraints and skill shortages.
Put “service” in “public service” by offering a one-stop shop for government services.
Visitor queue management systems help collect data that measures peak traffic times and average wait times.
By generating authoritative data, government wait line management systems keep employees informed, enabling greater engagement, transparency, and productivity.
Get location-specific data to predict staffing and scheduling needs.
Accurately measure visitor behavior and staff performance.
Generate department-wide service reports and statistics.
With API integration, you can connect our system to a large number of other databases, greatly expanding both the quantity and quality of your service insights. Use a web-based queue management system to always stay on top of your data game.
The city of Manhattan Beach is a close-knit community that has prospered thanks in no small part to their understanding of what makes experiences great.
Read more
Managing visitors in city permit center with Qminder. Learn how local governments can use Qminder to manage the queue.
Read more
Qminder is a scalable queue management system that has been put to good use by institutions of all sizes to reduce the operations, space and manpower costs of running a government agency.