Queue Management System for finance

A queue management solution for banking

Faster service, happier staff, better experience.

Easy to set up, ready to use in 5 minutes

Calculating the benefits of a queue system

Automating visitor queuing

Fast teller line management

Time is money, especially in banking! Upgrade the customer journey by simplifying the queuing process and making visiting your finance institutions quick and painless.

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Gather data and feedback

Gather data and feedback

Collect data before service to match customers with tellers based on needs and expertise, creating a stress-free environment for both customers and employees.

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Your visitors will love it

Qminder takes care of your visitors and makes every interaction fast and pain-free.

Shorter wait times

Shorter wait times

Personal touch

Personal touch

Streamlined customer experiences

Streamlined experiences

Easy to use

Easy to use

How does it work?

Qminder leverages digital technologies to optimize the way banking delivers service, decrease wait times, and improve the experience.

There are three steps in total.

Visitor sign-in

Customers sign in via an iPad, filling out all the necessary information. You can place the queue stand near the entrance or at key points in your office space.

Virtual queue

Once signed in, your customers don’t need to worry about missing their turn. They can easily check or get notified about their queue status in real time.

Quick service

By successfully managing queues, even during peak business hours, you create a positive experience for everyone involved.

Get started now. Free 14 days trial.

No contract. Cancel any time.

Your staff will love it even more

Qminder is a teller line solution that greatly enhances the visitor experience and helps you keep wait times and service rates on track — all while reducing the workload.

Reduce your workload

Reduce operational costs

Improve efficiency

Automate the registration

Setup

Increase satisfaction

Improve efficiency

Improve efficiency

Increase staff performance

Take the visitor management load off your employees and let them focus on their immediate tasks. By automating the waitlist management, you keep your staff productive and your visitors happy.

checkmarkRaise employee productivity with the help of state-of-the-art digital tools

checkmarkDiscover key areas of focus for improving banking staff performance

checkmarkIncrease the efficiency of your employees by balancing their workload

Automate patient queuing

Take advantage of data

Qminder lets you capture and analyze data that helps with tracking KPIs. Identify pain points of both your visitors and employees to create a better, data-backed experience.

checkmarkDiscover current wait, idle and service times, and act upon hard numbers

checkmarkMatch your visitors with tellers who can better resolve their issues

checkmarkIdentify the best-performing team members and drive efficiency even further

Use data insights

Get started now. Free 14 days trial.

No contract. Cancel any time.

Easy integration

With API integration, you can connect our system to a large number of other databases, greatly expanding both the quantity and quality of your data insights. Use a web-based queue management system to always stay on top of your data game.

Join the ranks of customer service champions

75%

Fewer walkaways

51%

Shorter wait times

97%

Increase in customer satisfaction

LHV

LHV: Managing 170,000+ Clients With a Digital Queuing System

What do banks know about customer service? LHV knows a lot, actually! Learn how LHV boosted and personalized their service by reducing queues in banks.

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tavex

Tavex Exchange Retail Queue Management

Tavex uses Qminder queue management to stand out from the crowd, and to manage all incoming visitors to their retail exchange offices.

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gdt

ToastMe Visitor Management

Sometimes, the best use of technology is the most straightforward. See how ToastMe manages its visitors traffic thanks to Qminder queue management system.

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Get started now. Free 14 days trial.

No contract. Cancel any time.

City of West Hollywood California 1984 City of West Hollywood California 1984