Qminder Queue Management System

Waiting Line Strategies

For waiting lines & walk-ins at physical locations

All the means to greet, inform and interact with your visitors at stores, clinics, schools and more.

Engage with visitors every step of the way

Inform visitors about service status: Give them peace of mind

Greet visitors on site and capture their wishes

Provide personal customer experience and follow up with others

Gather data and insights for Service Intelligence

Qminder queuing solution takes care of your visitors on site through all service touchpoints. Greet, inform, serve and gather data for Service Intelligence.

Greet visitors

Greet visitors with self-service sign-in solution

Make your visitors engage and sign-in for service once they arrive or at the moment of their choice.

Automate service flow by setting up iPads at the entrances or key spots at your location. Let visitors tell you who they are and why they came in for. While they shop or wait, your employees will get all the information needed to offer them the best personal customer service.

Available for Apple iPad. Download Qminder sign-in solution on the App store.

Configure your iPad
to best suit your needs; ask visitors' name, reason of visit, email or more.

Endless setup possibilities
Set up as many iPads as you need for no extra fee.

Multilingual
Greet and serve visitors in their preferred language.

Wireless flexibility
Place iPads at the hotspots. No wires or near-by outlets needed.

Innovate!

Impress clients by using latest technology & no bulky printers

Strengthen loyalty!

Call visitors by their name - Build trust by showing you know them!

Inform visitors

Inform your visitors - improve their experience

When is my turn? How long do I have to wait? Where to go next? - Instead of anxiety, give your visitors peace of mind by informing and guiding them with a TV.

Set up one or more TVs in the waiting area. Make sure all your guests are effortlessly informed about their status and notified when it is their turn.

Available for Apple TV. Download Qminder waiting list on the App store.

Works on any TV
Just connect Apple TV to the TV you have.

Flexible
Set up multiple TVs for a larger room or dedicate TVs to show different waiting lines.

Clear, but discreet
TV calls attention with sound and visual alerts. For the purpose of privacy, only first names are shown.

Give visitors peace of mind

Organized queue reduces anxiety and walk-outs

Increase up-sell

Let visitors browse or shop instead of standing in queue

Serve visitors

Offer personal customer service

Break the ice and greet your visitors by name. Qminder gives your staff the information of why the visitor came in and lets them focus on providing great service.

If additional information is needed, Qminder makes it easy to note down staff comments, resolutions, and follow-up information.

Access via web browser of any computer, tablet or smartphone. Use where and when you need.

Mobile & flexible
Engage with your visitors on the shop floor or in waiting area.

No training needed
Easy and intuitive to use. Personal online help from the founders.

Get insights

Let your staff note down interesting facts about your visitors

Follow-up

Save e-mails and phone numbers to get back with most relevant offers!

Message your visitors

A large shop floor? Long waiting lines? Stay connected with your visitors even when they’re out of sight. Let Qminder notify them via SMS when their turn comes.

Qminder also allows you to chat with your visitors. Do they have the necessary documents? Do they have any questions? Talk with them and make your service stand out.

Start greeting, queuing and serving your visitors in minutes.

Create your location now

Full system access. 14 days for free.
No credit card required.

intelligent,

powerful

Qminder's queuing solution saves information from each visit and employee interaction, providing you with valuable data and insights.

Explore Qminder's
Service Intelligence

No contracts or expensive hardware. Software as a Service when and how you need.

Easy to use. No training needed - You and your colleagues can start using it today!

Qminder is suited for single or multi-location businesses.

Simple and transparent subscription pricing. 14-day trial, free of charge.

Get started now. Free 14 days trial. No credit card required.

Sign up for Qminder

No contract. Cancel any time.