the easiest queuing solution

A contact-free waiting for safe queuing

Safe visits, planned ahead. Remote visitor queuing. Connect from safe distance.

Power up your queue management game

improve efficiency

Reduced waiting times

Get the tools to trim the fat off of your queuing flow. Provide a seamless customer experience and relaxed atmosphere by dramatically reducing waiting times, even during rush hours.

reduce your workload

Increased staff performance

Get a bird’s-eye view of everything going down in your store, and take action on these insights. Deliver your frontdesk staff the right tools to understand, anticipate and meet customer expectations.

personal touch

Personalized service

Ask the right questions to capture the information you need. Use the gathered data to get better context for every customer interaction, and adapt your workflow to each visitor.

improve efficiency

Insights and statistics

Leverage Qminder’s service reports to gain visibility into visitor volumes, staff performance, and other key success indicators. Break down the service trends and measure the impact of new initiatives.

75%

Fewer walkaways

51%

Shorter wait times

97%

Decrease in customer complaints

50+ million happier visitors and counting

The world’s most successful brands trust Qminder to grow their visitor satisfaction.

case studies Takealot

How Takealot Leverages Queuing Software to Enhance Order Collection

FC Truter
Product Lead

Once our pilot run of Qminder succeeded in the busiest season, it was clear as day what solution we should go with.

case studies iShop Guatemala

iShop Guatemala: How to Reduce Wait Times by Half

Fred Rosal
Business Strategist

Our focus has been on making waiting times shorter for our customers. We’ve managed to reduce them by more than 50%.

carrier enterprise

Carrier Enterprise: Enhanced Service Quality Using Qminder

Leon Tates
Regional Director

Qminder provides me with the necessary data to support my staffing decisions, predict busy periods and increase efficiency in all stores.

How Qminder connects the dots of retail success

Greet and sign in your visitors

Install a tablet stand at high-traffic points to let walk-in customers easily sign up for a service.

Capture your visitors’ reason for visit

An intuitive interface with multilingual support

Little to no maintenance required

Inform visitors about their turn

Give your visitors a quick rundown of their queue status, and notify them when it’s time for service.

Update the waitlist in real time

Guide visitors to the right service desk

Stay connected with visitors via text messages

Offer personal service

Engage with your visitors on a more personal level, based on their input upon registration.

Segment customers by their service needs

Pick and choose which information to ask

Extend the look and feel of your brand

Leverage data to keep improving

Automate the capture of accurate visitor data to continuously get success-defining insights.

Better understand your visitors’ needs

Monitor your staff efficiency

Compare performance across multiple locations

Pricing

Annually

Monthly

Standard

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monthly per location

Everything you need to digitize your queue management

Pro

${{ annual == false ? '549' : '599' }}

monthly per location

+SMS notifications
+Custom sign-in and TV designs
+Developer support

Enterprise

Custom pricing

monthly per location

A quick, seamless rollout at multiple locations at once

Unlimited access. 14 days free of charge. Easy setup.

Get started with Qminder. Request a demo!

Qminder queuing solution takes care of your visitors on-site through all service touchpoints. Greet, inform, serve and gather data for Service Intelligence. One of our customer success managers will soon get back to you about the demo to schedule the best time.

improve efficiency

Reduced waiting times

Get the tools to trim the fat off of your queuing flow. Provide a seamless customer experience and relaxed atmosphere by dramatically reducing waiting times, even during rush hours.

reduce your workload

Increased staff performance

Get a bird’s-eye view of everything going down in your store, and take action on these insights. Deliver your frontdesk staff the right tools to understand, anticipate and meet customer expectations.

personal touch

Personalized service

Ask the right questions to capture the information you need. Use the gathered data to get better context for every customer interaction, and adapt your workflow to each visitor.

improve efficiency

Insights and statistics

Leverage Qminder’s service reports to gain visibility into visitor volumes, staff performance, and other key success indicators. Break down the service trends and measure the impact of new initiatives.