Qminder named
the 2020 market leader in queue management
Queue management has a new face in 2020 — and it’s Qminder.
Our company has been named the Queue Management System Market Leader for the Spring 2020 Customer Success Report.
Qminder's ease of use, powerful statistics, transparent and affordable pricing makes the system stand out and proudly enjoy its well-deserved place in the top queue management category.
Download the report to see why Qminder was chosen and how other queue systems compare.
Top queue management software, now officially
Published by FeaturedCustomers, the leading B2B customer reference platform, Customer Success Report ranks queue management companies based on:
High customer success ratings
Queue management expertise
Positive partnership value
Out of all companies meeting the criteria, few were branded rising stars or top performers, with Qminder taking the Market Leader spot.
Why Qminder is the best queuing system for you
Smooth customer journey
Make first interactions count, by empowering your customer every step of the way. Reduce wait time and offer uniquely personalized service.
Check-in kiosks
Offer flexible self-service tools to streamline every step of a customer journey.
Digital signage
Display relevant, up-to-date queuing information with attention-grabbing displays.
Customer notifications
Engage your visitors and keep them updated via custom SMS notifications.
Leverage data to improve service
Continuously improve your customer service with access to real-time data. Gain a competitive advantage by making smart business decisions and reducing operational costs.
Custom reports
Automated reports give you an overview of important service metrics, trends and patterns.
Dashboard
Gain insights into your operations and customer experiences to further optimize performance.
Historical insights
Charge up your predictive analytics by comparing data points over a specific period of time.
Tailored for your needs
Qminder quickly becomes an essential part of your business by integrating perfectly with your service environment and adapting to your needs.
Up and running in minutes
Easy setup, low maintenance costs, multilingual support, and no need for extensive staff training.
Integrated with your tech stack
Connect Qminder with your existing tools through APIs to sync data and optimize processes.
Complements your style
Configurable to satisfy your specific needs, with a custom design to match your brand’s feel.
See Qminder in action
50+ million happier visitors and counting
The world’s most successful brands trust Qminder to grow their visitor satisfaction.
Create Happiness in Face-to-Face Customer Service
We had recently started using Qminder as a way of organizing the queue at retail sites, but it started to become the backbone of our retail operations — with solving queueing as the gateway drug.
Dana Hooshmand
Special Ops Manager at Lyft
Girteka Logistics: Managing Candidate Visits
After an easy setup, we only spent 20 minutes training the team how to use Qminder. The software is extremely intuitive and simple to use.
Rimantė Vaitkutė
Marketing Project Manager at Girteka
Ola Visitor Management System
Having over 650,000 driver partners requires a smart solution to ensure the best service at our centres. With Qminder for walk-ins, we are able to significantly optimize our driver partner operations.
Sumit Tuteja
Supply Product Head at Ola
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