The smart queue management system
for touchless customer experience
Easy to get started, ready to use in minutes
The ultimate queue management tool is here
Minimized crowding
Keep your waiting lobbies empty and inform customers remotely as to what their current queue status is.
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Upgraded experience
Engage your customers on a personal level. Anticipate their needs and build trust from the start.
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Data-backed decisions
See the whole picture in real-time. From workload to staffing, make smarter business decisions with the metrics we gather.
Learn more Protect your visitors and your staff
Qminder lets visitors check in for service by phone and wait for their turn from the safety of their homes or cars. Help your visitors and staff practice social distancing, to minimize the safety risks.
Web-based check-in
SMS updates and alerts
100% contact-free
Learn about social
distance queuing
distance queuing
Digital queue management tools
We also offer traditional elements of the seamless queuing experience: queue status notifications on a TV, self-sign-in kiosks, and clerk dashboard.
Self-service sign-in
Automated queueing flow
Customized notifications
Learn about Qminder's
queuing solution
queuing solution
Actionable insights
Qminder reduces operational waste and optimizes resources by giving you a hands-on picture. Get seamless data by integrating with your existing CRM.
Insights through analytics
Integration with your CRM
Real-time service reporting
Learn about Qminder's
service intelligence
service intelligence
Trusted by the industry leaders
50+ million happier visitors and counting
The world’s most successful brands trust Qminder to grow their visitor satisfaction.
How Takealot Leverages Queuing Software to Enhance Order Collection
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FC Truter
Product Lead
Once our pilot run of Qminder succeeded in the busiest season, it was clear as day what solution we should go with.
iShop Guatemala: How to Reduce Wait Times by Half
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Fred Rosal
Business Strategist
Our focus has been on making waiting times shorter for our customers. We’ve managed to reduce them by more than 50%.
Carrier Enterprise: Enhanced Service Quality Using Qminder
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Leon Tates
Regional Director
Qminder provides me with the necessary data to support my staffing decisions, predict busy periods and increase efficiency in all stores.
75%
Fewer walkaways
51%
Shorter wait times
97%
Less customer complaints