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OVERVIEW
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Qminder Queue Management System

contact-free,

online

queuing solution

The smart queue management system

for touchless customer experience

Easy to get started, ready to use in minutes

intelligent,

powerful

service intelligence
Qminder Service Intelligence and Data

The ultimate queue management tool is here

Stress free

Minimized crowding

Keep your waiting lobbies empty and inform customers remotely as to what their current queue status is.

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Personal communication

Upgraded experience

Engage your customers on a personal level. Anticipate their needs and build trust from the start.

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Data backed

Data-backed decisions

See the whole picture in real-time. From workload to staffing, make smarter business decisions with the metrics we gather.

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Smooth waiting process

Protect your visitors and your staff

Qminder lets visitors check in for service by phone and wait for their turn from the safety of their homes or cars. Help your visitors and staff practice social distancing, to minimize the safety risks.

checkmarkWeb-based check-in

checkmarkSMS updates and alerts

checkmark100% contact-free

Learn about social
distance queuing

Digital queue management tools

We also offer traditional elements of the seamless queuing experience: queue status notifications on a TV, self-sign-in kiosks, and clerk dashboard.

checkmarkSelf-service sign-in

checkmarkAutomated queueing flow

checkmarkCustomized notifications

Learn about Qminder's
queuing solution
Queuing Stand and TV Display
Qminder Service Data Insights

Actionable insights

Qminder reduces operational waste and optimizes resources by giving you a hands-on picture. Get seamless data by integrating with your existing CRM.

checkmarkInsights through analytics

checkmarkIntegration with your CRM

checkmarkReal-time service reporting

Learn about Qminder's
service intelligence

Get started now. Free 14 days trial. No credit card required.

No contract. Cancel any time.

Trusted by the industry leaders

50+ million happier visitors and counting

The world’s most successful brands trust Qminder to grow their visitor satisfaction.

case studies Takealot

How Takealot Leverages Queuing Software to Enhance Order Collection

FC Truter
Product Lead

Once our pilot run of Qminder succeeded in the busiest season, it was clear as day what solution we should go with.

case studies iShop Guatemala

iShop Guatemala: How to Reduce Wait Times by Half

Fred Rosal
Business Strategist

Our focus has been on making waiting times shorter for our customers. We’ve managed to reduce them by more than 50%.

carrier enterprise

Carrier Enterprise: Enhanced Service Quality Using Qminder

Leon Tates
Regional Director

Qminder provides me with the necessary data to support my staffing decisions, predict busy periods and increase efficiency in all stores.

75%

Fewer walkaways

51%

Shorter wait times

97%

Less customer complaints

Get started now. Free 14-day trial. No credit card required.

No contract. Cancel any time.

City of West Hollywood California 1984 City of West Hollywood California 1984