Qminder Queue Management System

personal,

lightweight

Queuing Solution

The smart queue management system

for touchless customer experience

Easy to get started, ready to use in minutes

intelligent,

powerful

Service Intelligence
Qminder Service Intelligence and Data

The ultimate queue management tool is here

Stress free

Minimized crowding

Keep your waiting lobbies empty and inform customers remotely as to what their current queue status is.

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Personal communication

Upgraded experience

Engage your customers on a personal level. Anticipate their needs and build trust from the start.

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Data backed

Data-backed decisions

See the whole picture in real-time. From workload to staffing, make smarter business decisions with the metrics we gather.

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Smooth waiting process

Bring tranquility to your waiting room

Long lines and disorganized spaces are among the top 3 reasons why customers bail on businesses. Waiting is a large part of your service package, and it can make or break your customers’ experience.

checkmark50% lower wait times

checkmarkClear directions

checkmarkContact-free queuing

Drive loyalty through customer experience

Visitors are 80% more likely to return to your business if you’re offering a personalized experience. Qminder allows for better customer data capture which helps you provide a uniquely tailored customer experience.

checkmarkPersonal service

checkmarkSmart automation

checkmarkIncreased satisfaction

Learn about Qminder's
Queuing Solution
Queuing Stand and TV Display
Qminder Service Data Insights

Actionable insights

Qminder reduces operational waste and optimizes resources by giving you a hands-on picture. Get seamless data by integrating with your existing CRM.

checkmarkInsights through analytics

checkmarkIntegration with your CRM

checkmarkReal-time service reporting

Learn about Qminder's
Service Intelligence

Get started now. Free 14 days trial. No credit card required.

No contract. Cancel any time.

Trusted by the industry leaders

Having over 650,000 driver partners necessitates the need for a smart solution that helps us to ensure the best service at our centres. With Qminder we are able to significantly optimise our driver partner operations.

Qminder is an important part of the day to day process and an amazing tool to analyze traffic and CS rep load. Our waiting times were actually reduced by more than 50%.

Qminder helps us serve our drivers — the cornerstone of the Lyft community — in a human and personal way. Visitors to our Hubs feel welcome and attended to and leave happy, just as they deserve to be.

Our goal is to make five minutes seem like 30 seconds. Qminder helps create that environment.

Qminder has helped us understand our customers better. It is a great tool to gather data and translate it into how we can improve our operations. I don't know how we even managed to survive without Qminder.

Simple, straightforward, had the features that we were looking for initially but also, there’s no install, and didn’t have interference with our system.

After implementing Qminder, the sales representatives’ incentive to improve customer service has increased significantly. I find that an additional and remarkable bonus we obtained by choosing Qminder.

Qminder brought transparency and efficiency to our check-in process. With the new performance data, we are meeting key internal metrics and successfully manage staffing at several locations at once.

It’s been completely positive, to be honest. Everyone has been really happy with the service. All the staff know how to use it properly. Made everything so much more manageable for us.

Sumit Tuteja Supply product head Ola
Fred Rosal Business Strategist Apple Premium Reseller Guatemala
Dana Hooshmand Special Ops Manager Lyft
George Frankie McAllister Store Manager Sprint Telecom
Angelica Guido Customer Support Team Lead Bolt (Taxify)
Bryan Lords Business Analyst St. John Medical Center
Sten Senkel Denmark Region Manager Tavex Group
Mark Hylen Vice President Beacon Occupational Health and Safety Services
Gary Morgan CLR Supervisor Ravensbourne University London

Serving millions of people every month

Start now in 3 simple steps

Sign up screen

1.

Sign up for Qminder. It takes less than two minutes to get started, and we'll help you every step of the way.

Qminder iPad

2.

Install a sign-in iPad. Put a sign-in spot at the entrance of your location and set up lines for the services you offer.

Service space

3.

Put up an Apple TV. Show the real-time changes in your waitlist, and guide visitors to the right service desks.

Get started now. Free 14-day trial. No credit card required.

No contract. Cancel any time.

City of West Hollywood California 1984 City of West Hollywood California 1984