for touchless customer experience
Easy to get started, ready to use in minutes
Keep your waiting lobbies empty and inform customers remotely as to what their current queue status is.
Engage your customers on a personal level. Anticipate their needs and build trust from the start.
See the whole picture in real-time. From workload to staffing, make smarter business decisions with the metrics we gather.
Qminder lets visitors check in for service by phone and wait for their turn from the safety of their homes or cars. Help your visitors and staff practice social distancing, to minimize the safety risks.
Web-based check-in
SMS updates and alerts
100% contact-free
We also offer traditional elements of the seamless queuing experience: queue status notifications on a TV, self-sign-in kiosks, and clerk dashboard.
Self-service sign-in
Automated queueing flow
Customized notifications
Qminder reduces operational waste and optimizes resources by giving you a hands-on picture. Get seamless data by integrating with your existing CRM.
Insights through analytics
Integration with your CRM
Real-time service reporting
The world’s top brands trust Qminder to grow their visitor satisfaction.
FC Truter
Product Lead
Once our pilot run of Qminder succeeded in the busiest season, it was clear as day what solution we should go with.
Fred Rosal
Business Strategist
Our focus has been on making waiting times shorter for our customers. We’ve managed to reduce them by more than 50%.
Leon Tates
Regional Director
Qminder provides me with the necessary data to support my staffing decisions, predict busy periods and increase efficiency in all stores.
Fewer walkaways
Shorter wait times
Fewer customer complaints