![qminder podcast episode 1](/resources/img/podcast/qminder-podcast-episode-one.jpg)
Wolt's Head of Customer Support talks about scaling his team from 20-70 people in less than a year, the importance of empathy among support personnel, and using data to improve support work.
![qminder podcast episode 2](/resources/img/podcast/qminder-podcast-episode-two.jpg)
In this anniversary episode, we speak to Rauno Rüngas — the CEO and co-founder of Qminder. Tune in to learn about Qminder's origin story, hackathons, customer stories, and improving customer experience worldwide.
![qminder podcast episode 3](/resources/img/podcast/qminder-podcast-episode-three.jpg)
Dana Hooshmand talks about his experience in building driver support centres at Lyft and how the abundance of data is making it hard to actually measure what matters.