Customer Success Stories
A one-size-fits-all queuing solution
No matter the industry, Qminder will help you achieve customer excellence.
50+ million happier visitors and counting
The world’s most successful brands trust Qminder to grow their visitor satisfaction.
Qminder has been our saving grace when organizing queues, monitoring location and staff performance, and adjusting operations accordingly.
Cristy Liaw
Senior Business Relationship Manager at St. John’s Medical Center
Qminder has brought transparency and efficiency to our check-in process for both our service delivery team, as well as the client employee.
Amanda Johnson
Vice President at Beacon OHSS
We were impressed with Qminder's reliability. Even when using it during a peak season, we did not experience any issues, and their support was always on point.
FC Truter
Product Lead at Takealot
Retail
Harvest Cannabis Dispensary Queue Management
Despite coming at a lower price than their previous solution, Qminder offers Harvest Cannabis Dispensary a wide breadth of features and functionalities.
How Takealot Leverages Queuing Software to Enhance Order Collection
Learn how Takealot, one of the largest ecommerce retailers in Africa, uses queuing technology to decrease wait times and improve visitor satisfaction.
iShop Guatemala: How to Reduce Wait Times by Half
iShop is the leading Apple Premium reseller in the Republic of Guatemala. The secret to their success? Simple, they care about customer experience.
Sprint Telecom & Retail Queue Management
Creating a personal environment in a Sprint store with Qminder makes customers happy and improves sales.
Lancaster Archery Supply Retail Queue Management
Lancaster Archery Supply retail store uses Qminder queue management solution.
EyeSite Gives You the Best Eye Care Experience
EyeSite is an advanced eye care facility that was established in 1991 to provide expert medical eye care using state-of-the-art diagnostic technologies.
GeekHampton Retail Queue Management Solution
GeekHampton is a New York-based Apple Premier Partner which specializes in on-site and in-store troubleshooting and tutoring.
Lehman Pipe & Plumbing Retail Queue Management
DLehman Pipe has been a wholesaler of pipes, valves and fittings servicing throughout South Florida, Central and South America, and the Caribbean regions for 70 years.
Carrier Enterprise: Enhanced Service Quality with Qminder
Carrier Enterprise is a subsidiary of the largest independent HVAC distribution company in the world, Watsco, Inc.
Best Fulfillment Center Client Onboarding Process
ShipMonk is a fulfillment center with client experience in mind. Meetings to providing great on-site visits, they provide great visitor experiences.
Christensen’s Plant Retail Queue Management
Christensen’s Plant & Hardscape Centers uses Qminder to manage their queues. Managing customer queues has never been so easy.
Healthcare
North Kansas City Hospital: Service patients with a modern solution
When choosing the right queue management system, North Kansas City Hospital looked for a cost-effective solution that was easy to use.
Humane Society of Huron Valley
Discover how the Humane Society of Huron Valley optimized and managed visitor check-ins efficiently with Qminder queue management system.
St. John’s Medical Center: The Epitome of Patient-Centered Care
Does healthcare only include medical services, or is there more to it? St. John's Medical Center shows that even queuing plays a role in patient care.
Beacon OHSS: A New Approach to Customer Service
What is rockstar customer service and how to achieve it? Take a master class from Beacon OHSS to learn how to treat your visitors the right way.
Cure 4 The Kids Foundation Queue Management
Cure 4 The Kids Foundation uses Qminder to manage their queues. Patients wait in line until receptionists call for triage.
Successful Dental Practice with Growth Processes
Smileworks has a 45% referral rate. With customer experience in mind, they’ve become one of the fastest growing dental clinics in the UK.
Finance
Tavex Exchange Retail Queue Management
Tavex is a leading precious metal dealer and currency trader with physical offices in all Scandinavian countries, Baltics, Poland and Bulgaria.
LHV: Managing 170,000+ Clients With a Digital Queuing System
What do banks know about customer service? LHV knows a lot, actually! Learn how LHV boosted and personalized their service by reducing queues in banks.
ToastMe Visitor Management
Sometimes, the best use of technology is the most straightforward. See how ToastMe manages its visitors traffic thanks to Qminder queue management system.
Government
Okaloosa County Clerk of Court Visitor Management
Discover how Okaloosa County Courthouse improved visitor management and customer satisfaction with Qminder queue management system.
City of Torrance Visitor Management
The City of Torrance puts many of Qminder’s features to good use — from real-time reporting to two-way SMS communications.
City of Richland Visitor Management
On any given day, the City of Richland experiences hundreds of visitors, all wanting to resolve their particular problems.
How the City of Greensboro Manages Its Walk-In Visitors
Learn how the City of Greensboro streamlined walk-in visitor management with Qminder queue system for a safer and smoother citizen experience.
City of Manhattan Beach Visitor Management
The city of Manhattan Beach is a close-knit community that has prospered thanks in no small part to their understanding of what makes experiences great.
Berkeley Rec Sports: Managing Visitor Experience
Passport renewal is usually characterized by long waiting times. But does it have to be this way? Berkeley Rec Sports proves that there is a solution.
Montgomery Water Works Visitor Management
Everyone can benefit from implementing great customer service, even a water services company. Montgomery Water Works is a testament to that.
Education
Bucks County Community College Queuing Solution
Bucks Community College has partnered with Qminder to vastly improve the check-in and waiting experience for students.
La Cité Student Management
Is it ever too late to learn? La Cité, a major community college in Canada, proves that in education, as in retail, experience is king.
Ravensbourne College Queue Management
Ravensbourne College uses Qminder queue management solution. Find out how they manage the waiting list for 4,000 pieces of equipment.
Ride-Sharing
Ola Visitor Management System
Ola, one of the largest ride-sharing companies, proves that customer service matters. With Qminder's help, they hope to improve their service even further.
Mowasalat: Effectively Handling Over 7,000 Drivers
Mowasalat, a forward-thinking transportation company from Qatar, is a shining example of how to treat employees fairly, and help them achieve more.
Create Happiness in Face-to-Face Customer Service With Data: Lyft
Is that data really that all-powerful? Here's how to build a closed-loop performance management system and bring your customers happiness.
Events
Girteka Logistics: Managing Candidate Visits
Even when there's only one day a year when you have queues, a queue management system is a must. See how Girteka Logistics manage their visitors.
Travelwise Visitor Management Solution
Travelwise found a way to not only efficiently manage their expo visitors but also provide incredible customer service experiences.
GDT Visitor Management at Cisco Live
GDT is an IT solutions provider that specializes in delivering excellent visitor management and visitor experiences powered by advanced technologies.
Excellent Tasting Experience From Plate by Plate
Plate by Plate, an annual tasting event, not only promotes often-neglected voices of its local community but also offers exceptional visitor experience.
Santa Photography Virtual Queue System
Santa photography is made easier with the Qminder queue management, and improves the waiting experience for all visitors wanting to take a photo with Santa Claus.
Helpdesk
Ola Visitor Management System
Having over 650,000 driver partners requires a smart solution to ensure the best service at our centres. With Qminder for walk-ins, we are able to significantly optimize our driver partner operations.
Oakland Airport Employee Management
Oakland Airport is a leading example of how companies can take up innovations to make the life of their employees better.
Girteka Logistics: Managing Candidate Visits
After an easy setup, we only spent 20 minutes training the team how to use Qminder. The software is extremely intuitive and simple to use.
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