1 month free
annual billing
monthly billing
Recommended
Standard
${{ annual ? '299' : '329' }}
/month per location
Everything you need to digitize your queue management
Try for free Or see features Or see featuresDevices
Unlimited
Service lines
Unlimited
Visitors
Unlimited
API support
Customer success:
Dedicated account manager
Online support
Onboarding
Product training
Wait line management:
Multilingual
iPad & TV apps
Name-based waitlist
Forwarding visitors
Assigning visitors
Returning visitors to the queue
Service time tracking
Visit planner
Contactless queuing:
Visit Planner for shorter wait lines
Remote sign-in options
Contactless sign-in for walk-ins
Social distance waiting lines
Service Intelligence:
Real-time service data
Service alerts
Clerk performance reports
Location and service performance reports
Visit search function
Excel export
Google Sheets integration
iPad sign-in app:
Multiple sign-in flows
Custom input fields
Line categorization
Phone number permission
Visitor guidance
Pro
${{ annual ? '549' : '599' }}
/month per location
Includes Standard features
+ SMS notifications
+ custom sign-in and TV designs
Devices
Unlimited
Service lines
Unlimited
Visitors
Unlimited
API support
Customer success:
Dedicated account manager
Online support
Onboarding
Product training
+ team onboarding
Wait line management:
Multilingual
iPad & TV apps
Name-based waitlist
Forwarding visitors
Assigning visitors
Returning visitors to the queue
Service time tracking
Visit planner
Contactless queuing:
Visit Planner for shorter wait lines
Remote sign-in options
Contactless sign-in for walk-ins
Social distance waiting lines
SMS chat to minimize service time
Service Intelligence:
Real-time service data
Service alerts
Clerk performance reports
Location and service performance reports
Visit search function
Excel export
Google Sheets integration
iPad sign-in app:
Multiple sign-in flows
Custom input fields
Line categorization
Phone number permission
Visitor guidance
SMS texting with customers:
SMS charges included
Automated messages
Customizable messages
Chat function
Post-service feedback
Developer support
Zapier integration
Brand design
HIPAA
Enterprise
Custom
A quick, seamless rollout at multiple locations at once
Or see features Or see featuresDevices
Unlimited
Service lines
Unlimited
Visitors
Unlimited
API support
Customer success:
Dedicated account manager
Online support
Onboarding
Product training
+ team onboarding
Wait line management:
Multilingual
iPad & TV apps
Name-based waitlist
Forwarding visitors
Assigning visitors
Returning visitors to the queue
Service time tracking
Visit planner
Contactless queuing:
Visit Planner for shorter wait lines
Remote sign-in options
Contactless sign-in for walk-ins
Social distance waiting lines
SMS chat to minimize service time
Service Intelligence:
Real-time service data
Service alerts
Clerk performance reports
Location and service performance reports
Visit search function
Excel export
Google Sheets integration
iPad sign-in app:
Multiple sign-in flows
Custom input fields
Line categorization
Phone number permission
Visitor guidance
SMS texting with customers:
SMS charges included
Automated messages
Customizable messages
Chat function
Post-service feedback
Developer support
Zapier integration
Brand design
HIPAA
On-site consultation
SAML-based SSO
Edits to Terms of Service
Centralized control
Standardized rollout
Return security questionnaires
Standard
Pro
Enterprise
Devices
Unlimited
Unlimited
Unlimited
Service lines
Unlimited
Unlimited
Unlimited
Visitors
Unlimited
Unlimited
Unlimited
API support
Customer success:
Dedicated account manager
Online support
Onboarding
Product training
Product training
+ team onboarding
Product training
+ team onboarding
Wait line management:
Multilingual
iPad & TV apps
Name-based waitlist
Forwarding visitors
Assigning visitors
Returning visitors to the queue
Service time tracking
Visit planner A special webpage that shows your customers when it is a good time to visit your shop or sign in remotely.
Contactless queuing:
Visit Planner for shorter wait lines
Remote sign-in options
Contactless sign-in for walk-ins
Social distance waiting lines
SMS chat to minimize service time
Service Intelligence:
Real-time service data
Service alerts
Clerk performance reports
Location and service performance reports
Visit search function
Excel export
Google Sheets integration
iPad sign-in app:
Multiple sign-in flows Create branching service paths based on a customer’s purpose of visit.
Custom input fields
Line categorization
Phone number permission Ask visitors for permission to collect their phone number, in accordance with all applicable regulations.
Visitor guidance
SMS texting with customers:
SMS charges included
Automated messages
Customizable messages
Chat function
Post-service feedback
Developer support
Zapier integration
Brand design For annual subscriptions only.
HIPAA
On-site consultation
SAML-based SSO
Edits to Terms of Service
Centralized control
Standardized rollout
Return security questionnaires
Get a full feature breakdown
Qminder is an amazing tool when it comes to analyzing traffic and workload. It has helped us reduce wait times by more than 50%.
Fred Rosal
Business Strategist
iShop Guatemala
Frequently asked questions
Yes. Qminder is geared for safe queuing practices, such as remote sign-in via QR code, online check-in, SMS two-way communication, and a virtual waitlist. Read more about our safety guidelines and tips.
We offer a 14-day free trial that lets you test out all the features. The trial can be extended if needed. Please contact our team if you want to extend your trial.
The most suitable plan for you depends on your use case. If in doubt, please contact us at sales@qminder.com. Our customer success team can help you evaluate which features would benefit your use case the most.
Yes. We want to offer both you and your customers a premium experience without any hassle. Using Apple devices pretty much guarantees it.
The hardware expenses depend on your preferred level of involvement.
To use Qminder at its most basic, you only need a web browser, on either your computer or smart device. If you want to use a self-service solution, you need an iPad and a stand. If you want a visitor guidance solution, you need an Apple TV.
To purchase the required hardware, please contact your local Apple reseller.
Our minimum subscription plan is one month, and you can cancel anytime. You can also upgrade or downgrade your current plan as you see fit.
A credit card is not required for the free trial.
Most common questions and issues are answered/resolved in our knowledge base (support). If you cannot find an answer there, you can contact us through the live chat where our customer success team and developers can get back to you. Every client also has a dedicated account manager who ensures they get the most value out of Qminder during their stay with us.
A credit card is the preferred payment method. We also accept wire transfers from clients with an annual subscription.
Yes, free product updates are included and will not result in an extra charge. All the product updates/changes are communicated to our clients in advance.
Have any more questions?
Drop us a line at sales@qminder.com
or use a live chat.
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