Yes. Qminder is geared for safe queuing practices, such as remote sign-in via QR code, online check-in, SMS two-way communication, and a virtual waitlist. Read more about our safety guidelines and tips.

We offer a 14-day free trial that lets you test out all the features. The trial can be extended if needed. Please contact our team if you want to extend your trial.

The most suitable plan for you depends on your use case. If in doubt, please contact us at sales@qminder.com. Our customer success team can help you evaluate which features would benefit your use case the most.

Yes. We want to offer both you and your customers a premium experience without any hassle. Using Apple devices pretty much guarantees it.

The hardware expenses depend on your preferred level of involvement.

To use Qminder at its most basic, you only need a web browser, on either your computer or smart device. If you want to use a self-service solution, you need an iPad and a stand. If you want a visitor guidance solution, you need an Apple TV.

To purchase the required hardware, please contact your local Apple reseller.

Our minimum subscription plan is one month, and you can cancel anytime. You can also upgrade or downgrade your current plan as you see fit.

A credit card is not required for the free trial.

Most common questions and issues are answered/resolved in our knowledge base (support). If you cannot find an answer there, you can contact us through the live chat where our customer success team and developers can get back to you. Every client also has a dedicated account manager who ensures they get the most value out of Qminder during their stay with us.

A credit card is the preferred payment method. We also accept wire transfers from clients with an annual subscription.

Yes, free product updates are included and will not result in an extra charge. All the product updates/changes are communicated to our clients in advance.