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OVERVIEW
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1 month free
annual billing

monthly billing

Simple pricing per location

No credit card required. No hidden costs.

Contact sales
Capterra best value

Standard

${{ annual ? '299' : '329' }}

/month per location

Everything you need to digitize your queue management

Or see features Or see features Hide feature list

Devices

Unlimited

Service lines

Unlimited

Visitors

Unlimited

API support

Customer success:

Dedicated account manager

Online support

Onboarding

Product training

Wait line management:

Multilingual

iPad & TV apps

Name-based waitlist

Forwarding visitors

Assigning visitors

Returning visitors to the queue

Service time tracking

Visit planner

Contactless queuing:

Visit Planner for shorter wait lines

Remote sign-in options

Contactless sign-in for walk-ins

Social distance waiting lines

Service Intelligence:

Real-time service data

Service alerts

Clerk performance reports

Location and service performance reports

Visit search function

Excel export

Google Sheets integration

iPad sign-in app:

Multiple sign-in flows

Custom input fields

Line categorization

Phone number permission

Visitor guidance

Pro

${{ annual ? '549' : '599' }}

/month per location

Includes Standard features
+ SMS notifications
+ custom sign-in and TV designs

Or see features Or see features Hide feature list

Devices

Unlimited

Service lines

Unlimited

Visitors

Unlimited

API support

Customer success:

Dedicated account manager

Online support

Onboarding

Product training
+ team onboarding

Wait line management:

Multilingual

iPad & TV apps

Name-based waitlist

Forwarding visitors

Assigning visitors

Returning visitors to the queue

Service time tracking

Visit planner

Contactless queuing:

Visit Planner for shorter wait lines

Remote sign-in options

Contactless sign-in for walk-ins

Social distance waiting lines

SMS chat to minimize service time

Service Intelligence:

Real-time service data

Service alerts

Clerk performance reports

Location and service performance reports

Visit search function

Excel export

Google Sheets integration

iPad sign-in app:

Multiple sign-in flows

Custom input fields

Line categorization

Phone number permission

Visitor guidance

SMS texting with customers:

SMS charges included

Automated messages

Customizable messages

Chat function

Post-service feedback

Developer support

Zapier integration

Brand design

HIPAA

Enterprise

Custom

A quick, seamless rollout at multiple locations at once

Or see features Or see features Hide feature list

Devices

Unlimited

Service lines

Unlimited

Visitors

Unlimited

API support

Customer success:

Dedicated account manager

Online support

Onboarding

Product training
+ team onboarding

Wait line management:

Multilingual

iPad & TV apps

Name-based waitlist

Forwarding visitors

Assigning visitors

Returning visitors to the queue

Service time tracking

Visit planner

Contactless queuing:

Visit Planner for shorter wait lines

Remote sign-in options

Contactless sign-in for walk-ins

Social distance waiting lines

SMS chat to minimize service time

Service Intelligence:

Real-time service data

Service alerts

Clerk performance reports

Location and service performance reports

Visit search function

Excel export

Google Sheets integration

iPad sign-in app:

Multiple sign-in flows

Custom input fields

Line categorization

Phone number permission

Visitor guidance

SMS texting with customers:

SMS charges included

Automated messages

Customizable messages

Chat function

Post-service feedback

Developer support

Zapier integration

Brand design

HIPAA

On-site consultation

SAML-based SSO

Edits to Terms of Service

Centralized control

Standardized rollout

Return security questionnaires

Standard

Pro

Enterprise

Devices

Unlimited

Unlimited

Unlimited

Service lines

Unlimited

Unlimited

Unlimited

Visitors

Unlimited

Unlimited

Unlimited

API support

Customer success:

Dedicated account manager

Online support

Onboarding

Product training

Product training
+ team onboarding

Product training
+ team onboarding

Wait line management:

Multilingual

iPad & TV apps

Name-based waitlist

Forwarding visitors

Assigning visitors

Returning visitors to the queue

Service time tracking

Visit planner A special webpage that shows your customers when it is a good time to visit your shop or sign in remotely.

Contactless queuing:

Visit Planner for shorter wait lines

Remote sign-in options

Contactless sign-in for walk-ins

Social distance waiting lines

SMS chat to minimize service time

Service Intelligence:

Real-time service data

Service alerts

Clerk performance reports

Location and service performance reports

Visit search function

Excel export

Google Sheets integration

iPad sign-in app:

Multiple sign-in flows Create branching service paths based on a customer’s purpose of visit.

Custom input fields

Line categorization

Phone number permission Ask visitors for permission to collect their phone number, in accordance with all applicable regulations.

Visitor guidance

SMS texting with customers:

SMS charges included

Automated messages

Customizable messages

Chat function

Post-service feedback

Developer support

Zapier integration

Brand design For annual subscriptions only.

HIPAA

On-site consultation

SAML-based SSO

Edits to Terms of Service

Centralized control

Standardized rollout

Return security questionnaires

Get a full feature breakdown

"

Qminder is an amazing tool when it comes to analyzing traffic and workload. It has helped us reduce wait times by more than 50%.

Fred Rosal

Fred Rosal
Business Strategist
iShop Guatemala

Frequently asked questions

Yes. Qminder is geared for safe queuing practices, such as remote sign-in via QR code, online check-in, SMS two-way communication, and a virtual waitlist. Read more about our safety guidelines and tips.

We offer a 14-day free trial that lets you test out all the features. The trial can be extended if needed. Please contact our team if you want to extend your trial.

The most suitable plan for you depends on your use case. If in doubt, please contact us at sales@qminder.com. Our customer success team can help you evaluate which features would benefit your use case the most.

Yes. We want to offer both you and your customers a premium experience without any hassle. Using Apple devices pretty much guarantees it.

The hardware expenses depend on your preferred level of involvement.

To use Qminder at its most basic, you only need a web browser, on either your computer or smart device. If you want to use a self-service solution, you need an iPad and a stand. If you want a visitor guidance solution, you need an Apple TV.

To purchase the required hardware, please contact your local Apple reseller.

Our minimum subscription plan is one month, and you can cancel anytime. You can also upgrade or downgrade your current plan as you see fit.

A credit card is not required for the free trial.

Most common questions and issues are answered/resolved in our knowledge base (support). If you cannot find an answer there, you can contact us through the live chat where our customer success team and developers can get back to you. Every client also has a dedicated account manager who ensures they get the most value out of Qminder during their stay with us.

A credit card is the preferred payment method. We also accept wire transfers from clients with an annual subscription.

Yes, free product updates are included and will not result in an extra charge. All the product updates/changes are communicated to our clients in advance.

Have any more questions?

Drop us a line at sales@qminder.com
or use a live chat.

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