Confirm customer check-in
Give customers peace of mind by providing relevant queuing information. Engage visitors every step of their waiting experience, and call them forward when you are ready for service.
Give customers peace of mind
Show your brand's personality from the first interaction
Establish a human connection
Disperse crowding in waiting areas
Free up your waiting rooms and lobbies. Let customers roam freely without worrying about missing their turn.
No need for physical lines
Aid in social distancing
Give customers freedom of movement
Update on service changes or delays
Keep your customers in the loop when it comes to service requirements, policy changes, or possible delays.
Automated service alerts
Update customers on their queue status
Call up customers for service
Automate and tailor your messages
Create personalized templates for different service lines, or chat in person to keep this human connection strong.
Customizable message template
Address customers by name
Engage in a two-way SMS chat with customers
Call visitors up for service
Notify your customers when their turn comes, and guide them to the right service point or checkout location.
Automatically notify of a coming turn
Guide to the right service spot
Remind customers of service requirements
Ask for customer feedback
Get instant feedback from you customers as soon as their visit is concluded. Improve your services based on their first-hand experiences with them.
Send a nice thank-you message
Gather customer feedback
Integrate easily with your CRM
