Queue Management System for retail

A digital queuing system for veterinary clinics, pet hospitals and animal shelters

Provide better care for your four-legged friends.

Quick setup, intuitive use

Put the “pet” in “competitive”
Put the “pet” in “competitive”
Outstanding customer experience

Outstanding patient experience

Make time-consuming visits of pet hospitals for wellness checkups a thing of the past.

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Gather data and feedback

Gather data and feedback

Facilitate personalized veterinary care through using patient data and accessing visit history.

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Take care of pets in need
Take care of pets in need

Pets are an important part of your family and deserve the best care you can get. Be it vaccinations, emergency cases or health checkups, take the frustration out of hospital visits with Qminder.

Shorter wait times

Shorter wait times

Personal touch

Personal touch

Streamlined customer experiences

Clear navigation

Easy to use

Easy to use

How waiting line management works
How waiting line management works

Qminder boosts the level of service provided at veterinary clinics and pet hospitals, in three simple steps.

Visitor sign-in

Pet owners sign in via an iPad, filling out the necessary information. The queue stand placed at the entrance or at key points acts as a check-in kiosk.

Virtual queue

Once signed in, visitors can receive time updates to get peace of mind. With timely notifications, there is no stress or anxiety about missing their turn.

Patient care

As visitors take care of signing in their pets, the staff at your hospital is free to greet them and make sure they are already receiving premium care.

Help your staff help others

Happier pets equals happier clients. Qminder helps hospital staff provide the highest level of animal hospital services, right from the moment a pet owner first steps inside a care facility.

Intuitive use

Intuitive use

Wait time analytics

Wait time analytics

Better time management

Better time management

No more paper sheets

No more paper sheets

Manage waiting lines with ease

All animals are equal, especially in a digital queue. Easily manage reception, triage, queuing and interaction of your canine companions and feline friends with the Qminder waiting line management system.

checkmarkAnticipate care needs with rich data

checkmarkService alerts to prevent issues

checkmarkSmart automations that save time

checkmarkNo technical training required

Automate patient queuing

Easy integration

With API integration, you can connect our system to a large number of other databases, greatly expanding both quantity and quality of your business insights. Use web-based queue management system to always stay on top of your data game.

Join the ranks of pet care champions
75%

Fewer walkaways

51%

Shorter wait times

97%

Decrease in patient complaints

Trusted by the world’s fastest-growing businesses
Apple reseller Lift jhon hopkins university AT&T Verizon Hospital corporaton america Bolt world bank Uber rio2016
Serving millions of people every month

Having over 650,000 driver partners necessitates the need for a smart solution that helps us to ensure the best service at our centres. With Qminder we are able to significantly optimise our driver partner operations.

Qminder is an important part of the day to day process and an amazing tool to analyze traffic and CS rep load. Our waiting times were actually reduced by more than 50%.

Qminder helps us serve our drivers — the cornerstone of the Lyft community — in a human and personal way. Visitors to our Hubs feel welcome and attended to and leave happy, just as they deserve to be.

Our goal is to make five minutes seem like 30 seconds. Qminder helps create that environment.

Simple, straightforward, had the features that we were looking for initially but also, there’s no install, and didn’t have interference with our system.

After implementing Qminder, the sales representatives’ incentive to improve customer service has increased significantly. I find that an additional and remarkable bonus we obtained by choosing Qminder.

Qminder brought transparency and efficiency to our check-in process. With the new performance data, we are meeting key internal metrics and successfully manage staffing at several locations at once.

It’s been completely positive, to be honest. Everyone has been really happy with the service. All the staff know how to use it properly. Made everything so much more manageable for us.

Sumit Tuteja Supply product head Ola
Fred Rosal Business Strategist Apple Premium Reseller Guatemala
Dana Hooshmand Special Ops Manager Lyft
George Frankie McAllister Store Manager Sprint Telecom
Bryan Lords Business Analyst St. John Medical Center
Sten Senkel Denmark Region Manager Tavex Group
Mark Hylen Vice President Beacon Occupational Health and Safety Services
Gary Morgan CLR Supervisor Ravensbourne University London

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