Queue Management System for retail

A queue management solution for retail

Better customer experience, happier staff, increased revenue.

Easy to set up, ready to use in 5 minutes

Bringing customer service into the digital age

Outstanding customer experience

Outstanding customer experience

Make visiting your physical store rewarding by accelerating checkout and building a holistic view of the customer experience.

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Gather data and feedback

Gather data and feedback

All the tools you need to service your customers, packed into an omnichannel solution. Hassle-free installation and maintenance. No technical training needed.

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Your clients will love it

Qminder takes care of your on-site visitors and makes every customer interaction personal.

Shorter wait times

Shorter wait times

Personal touch

Personal touch

Streamlined customer experiences

Streamlined customer experiences

Easy to use

Easy to use

How does it work?

Qminder transforms retail spaces without disrupting the customer flow or disturbing the visitors' peace.

There are three steps in total.

Visitor sign-in

Customers sign in via an iPad, filling out all the necessary information. You can place the queue stand near the entrance or at key points in your store.

welcome
Virtual queue

Once signed in, your customers get free time to browse your store. They can easily check or get notified about their queue status in real time.

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Customer service

Once it’s their turn, your customers come to the service desk. Giving your customers good service means they’ll come back for more.

Macbook

Get started now. Free 14 days trial. No credit card required.

No contract. Cancel any time.

Your business will love it even more

For retail, less time waiting equals more time shopping. See how Qminder can increase profitability through great waiting line experience — while reducing your workload.

Multiply purchasing rates

Multiply purchasing rates

Drive impulse purchases

Drive impulse purchases

Reduce your workload

Reduce your workload

Increase customer loyalty

Increase customer loyalty

Increase staff performance

Take the visitor management load off your employees and let them focus on personalizing the service. Putting retail queuing on autopilot helps you improve supply chain management.

checkmarkRaise employee productivity by smoothing the process of customer arrivals.

checkmarkDiscover key areas of focus for improving store operations and performance.

checkmarkBalance the workload of your employees and improve their morale.

Automate patient queuing

Get started now. Free 14 days trial. No credit card required.

No contract. Cancel any time.

Easy integration

With API integration, you can connect our system to a large number of other databases, greatly expanding both the quantity and quality of your data insights. Use a web-based queue management system to always stay on top of your data game.

Join the ranks of customer service champions

75%

Fewer walkaways

51%

Shorter wait times

97%

Decrease in customer complaints

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Get started now. Free 14 days trial. No credit card required.

No contract. Cancel any time.