queue management system
For service insights
& data-based business decisions
Exceptional customer experience and complete business overview with Service Intelligence.
Exceptional customer experience and complete business overview with Service Intelligence.
With each visit interaction Qminder
tracks and saves data
Data puts you in control of
your service success
Qminder saves foot traffic and service metrics, putting you in control to empower front-line team, manage your location and make intelligent business decisions.
Great customer experience starts with great support to your front-line team. Empower your employees with Qminder.
By learning who the visitors are and why they came in, Qminder gives service teams the freedom to easily manage their workflow, plan follow-ups, and essentially make the most out of each visit.
Access via web browser of any computer, smartphone, tablet. Use where and when you need.
Manage the workflow
Reorganize waiting list & distribute work between staff.
Gather data
Where did visitors hear about you? What is their name, age, sex or email?
Track performance
Identify and resolve most common issues before they rise.
Offer personal service
Serve customers based on their individual history and touchpoints.
Easy & Intuitive
No trainings needed - start serving visitors in minutes
As a professional, you know the trends of your industry but each season, campaign, and visitor is unique.
Qminder provides you with the hard data for staff planning, performance reviews, service management, daily operations, and budgets. Stop the guesswork! Get precise numbers to optimize your branch, employees, and service.
Received a review?
Complaint or compliment - track down the interaction!
Is the campaign working?
Capture data about the offering, issue or trend!
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If the rush hour sneaks up, you need to get notified instantly.
For your weekly staff-meeting, a quick summary is enough.
When the employee evaluation is coming up, you might want to review the performance.
Deciding on budgets and when quarterly reports are due - trends and graphs become crucial.
Data-informed strategic decision making
With each visitor served in Qminder, you gain valuable data that provides a solid foundation for strategic business decisions.
Implementing Qminder queue management provides you the intelligence about your customer service and employees that you never had before.
Improve efficiency
Get numbers for staff planning and service trainings
Craft your customer experience
Test out & track different approaches and floor plans
Greet, inform and interact with visitors during the service. Collect data for Service Intelligence and offer personal customer experience.
No software to download - Just login from your browser on any computer, tablet or smartphone.
Easy to use. No training needed - You and your colleagues can start using it today!
Qminder is suited for single or multi-location businesses.
No risk. 14 days free trial with all features. No credit-card needed.