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⭐️ 4.8 in capterra

One Platform for In-Person Service

Qminder gives you full control of your in-person service. It powers the full customer journey - appointments and check-ins, queues and workflows, all enhanced by AI insights - while acting as your service CRM and operational dashboard.
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Service view of Qminder
Trusted by teams at
Solutions

What are you in the market for?

Appointments, simplified

Appointments made simple.

Manage bookings and walk-ins in one place, reduce no-shows, and plan your team’s workload with confidence.

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Appointments calendar view

Queue Management, without the wait

Say goodbye to chaotic lines.
Qminder organizes your queues, shortens waits, and creates a smoother experience for every visitor.

See how queue management works
Ticket list

Service Intelligence in real time

Turn service data into action.

Qminder gives you insights to optimize staff hours, cut delays, and keep every location running at peak efficiency.

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Appointments calendar view

AI-ready service operations

Turn complexity into clarity.

MCP connects Qminder with your AI tools to analyze trends, forecast demand, and coordinate updates across every location - securely.

Qminder MCP solution

Enterprise-ready. Proven at scale

Run enterprise operations with ease.

Qminder is trusted by leading brands with complex workflows, nationwide rollouts, and enterprise-grade security.

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Enterprise partners
Industries

Purpose-built for in-person service across industries

Whether healthcare, public service, or retail, Qminder supports the full customer journey. From the first appointment to the final visit survey, organizations improve efficiency, protect revenue, and build lasting trust with Qminder.
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Healthcare

Deliver safer, calmer, more predictable care experiences.

Reduce wait times, cut no-shows and lower LWBS rates to protect revenue, save staff hours, and boost patient satisfaction.

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Healthcare
Qminder has been our saving grace when organizing queues, monitoring location and staff performance, and adjusting operations accordingly.
Cristy Liaw
Senior Business Relationship Manager

Public sector

Bring structure to chaotic lobbies and back decisions with data.

Organize queues, fine-tune workflows and use data to support your budgets, increase staff efficiency, and build public trust.

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Public sector
What we all like about Qminder is how efficient it has made our office and the wide variety of data feedback it gives us.
Sherry L. Johnson
Customer Service Manager

Retail

Turn better service into higher sales.

Reduce wait times, improve the in-store experience, and increase revenue per m².

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Retail
Our focus has been on making waiting times shorter for our customers. We've managed to reduce them by more than 50%.
Fred Rosal
Business Strategist

Smarter in-person service starts here

One platform for front-line teams and back-office operations - designed to reduce walkouts, speed up service, and increase revenue per visit.
of course you should, but

Why choose Qminder?

Qminder goes beyond queues and appointments. We help teams deliver better service, work smarter, and create experiences visitors love. Qminder is the in-person service platform built around how real teams work and how visitors want to be treated.
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Easy and intuitive

Built for real-world needs

Flexible and customizable

Trusted by 1000+ brands

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