Automotive queue management system

Managing heavy traffic
on- and off-road

Transforms driver and truck queues into a simple, non-intrusive experience.

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Trusted by teams at

Create a Smoother, Smarter Driver Experience

Make drivers feel welcome

By removing long, confusing lines at registration offices, you can welcome and serve more drivers per day.

Keep traffic flowing smoothly

Reduce on-site wait times, ease congestion, and create a calmer environment while freeing your team to focus on high-value interactions. With key checks completed before drivers, the process becomes as simple as pulling in, stepping out, or getting picked up.

Data analytics provide location performance data

Capture the data that matters

Collect essential driver information at the start, giving your team clear, actionable insights. Reduce registration time while gaining the data you need to improve onboarding efficiency, identify trends, and deliver a higher-quality service experience.

Having over 650,000 driver partners necessitates the need for a smart solution that helps us to ensure the best service at our centres. With Qminder for walk-ins, we are able to significantly optimise our driver partner operations.

Sumit Tuteja

Supply Product Head at Ola

Feature highlights

Service dashboard

Analytics

Remote sign-in

Waiting Room TV

Appointment scheduling

You’re eligible for a solution

Qminder is bringing automotive queue management systems into all kinds of transportation and automotive organizations including Ola , Uber and Bolt.

Ridesharing
Car dealerships
Vehicle service centers
Logistics centers
Trucking
DMVs / Vehicle Registrations

Keep Your Service Lane Moving

Drivers are often stuck in long, tedious lines that can feel like an unnecessary extra step. Qminder turns that process into a smooth, effortless experience that respects their time. And when it comes to serving and onboarding new drivers quickly, Qminder accelerates the entire journey.

Reduce check-in times and keep drivers moving

Make it easier for drivers to check in for service while reducing pressure on your front-desk and advisor teams.

Let drivers sign in remotely before arriving, so they can go straight to the right service bay.
Send real-time notifications when it’s their turn.
Cut lobby congestion and shorten lines during peak drop-off hours.
Deliver a smoother, more predictable start to every service appointment.

Queue management system

A central command center for every service line

Empower advisors, technicians, and managers with a clear view of queues, customers, and service history—all in one place.

See every walk-in, appointment , and vehicle check-in in a single dashboard.
Access visitor history instantly, so advisors can personalize service.
Reassign customers across bays or departments to balance workload and reduce bottlenecks.
Keep your team aligned with real-time visibility that prevents miscommunication and delays.
Provide accurate wait times and status updates, keeping customers informed every step of the way

Service dashboard

Drive Better Decisions with Service Intelligence

Turn everyday service-lane data into insights that improve performance, boost throughput, and reduce team overload.

Track peak hours, visit reasons, technician load, and no-show trends.
Benchmark wait times and service durations to find and fix inefficiencies.
Help managers allocate staff more effectively during rush periods.
Use data to continuously refine scheduling, service flow, and customer experience.

Service intelligence

See Qminder in action for automotive industries

Explore how logistics centers and ridesharing companies use Qminder to manage traffic and deliver better customer experiences.

Qminder helps us serve our drivers — the cornerstone of the Lyft community — in a human and personal way. Visitors to our Hubs feel welcome and attended to and leave happy, just as they deserve to be.

Dana Hooshmand

Special Ops Manager at Lyft

How Qminder helps logistics centers and automotive industries

For more insight on how our queue management system for automotive and transport can upgrade your service provision and visitor experience, check out our case studies.