Check-in kiosk
A smart self check-in for smoother arrivals
Turn any iPad into a powerful check-in kiosk that does far more than free up the front desk.
This is not simply a screen on a stand
A self-service check-in kiosk is your first chance to make a good impression, get vital information and prepare service teams for your visitor’s arrival.
Offer a personal-touch touchscreen
Guide those who haven’t already booked
Create a more holistic visitor experience
Reduce Pressure on Front Desks
Let visitors handle check-in on their own, so your staff can focus on service, not paperwork or queue control.
Get a feel for the UI and UX of our check-in kiosk – and see how it’ll make a difference for your visitors’ arrival in our 14-day trial.
Finally, an end to number-based queues
By getting rid of anonymized, number-based check-in kiosks and queues, you can allow for a much more personalized experience that goes far beyond using a person’s name.
Dispel the need for anyone to remember numbers or hold onto paper tickets
Link a person’s name to their visitor history, so even if they are an unscheduled walk-in, your team knows how to serve them best.
Make in-depth analytics possible so you can improve customer service further.
Setup is as simple as finding an iPad
92% of our end-users get in line via iPad because it’s so easy to set up. Within minutes, you can have a check-in kiosk and a custom sign-in process that’s ready to save and go live.
Pair the iPad via the Qminder app
Choose a name for the device and select languages
Begin customising your check-in flow, with options for contact details, choosing a service, answering custom questions, or displaying custom information.
The outcomes our customers see
Organizations using our check-in kiosk quickly notice smoother operations and happier visitors.
With fully customizable sign-in flows, our customers are able to:
Tailor the check-in experience to match their services and branding
Collect the right information upfront to guide smarter service decisions
Easily adjust workflows based on changing needs or new services
For more insight on how we help teams transform their check-in experience, check out our Beacon Occupational Health & Safety Services case study .
Included in all our pricing packages
The check-in kiosk is integrated with our platform, so you benefit from all the usual perks of partnering with Qminder:
A couple more perks you should know about:
Multilingual check-in
Automated translations to break language barriers
Assign visitors to team members based on staff language skills
Reduce confusion for a diverse customer base
No limit on kiosks per location
Set up as many check-in kiosks in one spot as you like
Dispel queues even when visitor numbers are high
Be prepared for expected and unexpected arrivals
FAQ
Any iPad running iOS 14 or later
Optional stand or enclosure for secure placement
We only offer software, but you’ll find it easier and more affordable to source the hardware locally. Our check-in kiosk will run with any Apple iPad that can run an up-to-date iOS – and compatible stands are widely available. Our team is available to guide hardware selection.
For enterprise plans, we can work with trusted hardware providers for delivery and setup.
Absolutely. The check-in kiosk is part of the broader Qminder platform. That means any visitor who checks in will appear in your dashboard, and you can track them using analytics or send follow-up messages through two-way communication .
Download the Qminder iPad app from the App Store
Connect the iPad to your Qminder account
Customize your kiosk view and input fields directly from the Qminder dashboard
Yes, it is fully customizable:
Edit welcome screen text and branding
Add or remove input fields
Create branching flows based on visitor answers
Show or hide service lines per kiosk
Our logic engine enables you to create several sign-in flows that run in parallel, each personalized for different groups of visitors or service lines.
You can find full step-by-step instructions on our help center .
While the kiosk is designed to be simple and intuitive, your staff can always step in and manually check in a visitor through the Qminder dashboard. That flexibility ensures no one gets left behind.
They can. The kiosk can display a full list of your services or only the ones relevant for that iPad’s location. If needed, you can also preset or limit service options using line-specific settings.
Absolutely. Qminder is designed for easy scalability, allowing you to manage multiple departments and locations – all with their own check-in kiosks – within a single platform.
This enables you to access aggregated data of performance across the board, enabling you to compare locations and the success of different service flows, which you can review with our analytics .
No. Qminder digitizes and automates all processes.
When visitors enter their data, it’s automatically recorded within Qminder. Your staff can access a complete visitor history to help them personalize the service.
Qminder’s analytics feature also provides real-time data and reports to aid managers and regional managers in decision-making.
Qminder is fully compliant with HIPAA , TX-RAMP, SOC 2 Type II, and GDPR, ensuring the highest data privacy and security standards.
Access controls are in place to limit who can view and manage data, and we conduct regular security audits to safeguard against potential threats.