Dispensary Customer Check-in Software

Deliver modern, best-in-class
retail experiences

Keep lines in your CBD dispensary moving with easy check-ins by allowing customers to sign in by themselves. Qminder helps boutique, enterprise and franchise cannabis retailers manage lines, reduce wait times and increase revenue.

Trusted by teams at

You know what you’re up against

Data analytics provide location performance data

Getting ahead isn’t optional

You know the products and stock you need in place for tomorrow, but you need the same foresight for your service teams and customer flow.

Team performance is critical

The disparity between the best and worst performing customer service teams can be great, and you need data insights and tools to close the gap.

Customers want a premium welcome

With retailers raising the bar for what shopping can be, you need to make the buying experience about more than prices and products.

Our focus has been on making waiting times shorter for our customers. We've managed to reduce them by more than 50%.

Fred Rosal

Business Strategist at iShop Guatemala

Why your dispensary needs Qminder

Easy setup

Get started in minutes. Qminder is a SaaS cannabis dispensary queuing platform that can be set up with minimal friction. We exclusively use Apple products to ensure a low risk of software and hardware malfunction.

Customizable features

Implement a first-come, first-served approach and SMS messaging. Complement your workflow with customized features.

Scalability

Roll up and roll out! Qminder helps you not only optimize your perfrormance results but also scale them up. Monitor multiple dispensaries at once and maintain a consistent, high-quality level of customer service.

You’re eligible for a solution

Qminder is bringing retail queue management systems into all kinds of hospitality and retail organizations including Takealot and Harvest Cannabis .

Apple stores
Dispensaries
Retail stores
DIY shops
Barbershops
Wholesalers
Automotive dealers
Telcos

How we help CBD dispensary manage in-store queues

Fast and flexible check-in process

Organize customers with a self-check-in tailored to their responses. Drive customer satisfaction and serve visitors in a streamlined, efficient manner.

Reduce wait times and walkaways with virtual queuing
Disperse crowded waiting areas
Minimize confusion via digital signage
Update customers with two-way SMS texting

Queue Management Software

Tailored shopping experiences

Whether it’s online, delivery or in-store, CBD consumers expect superior, tailored shopping experiences.

Understand what drives your customers and deliver customized experiences based on their profiles.

Set up automatic SMS notifications
Chat with customers and share updates
Access history of customers' interactions
Use custom inputs to gather additional customer data

Robust performance analytics

See how your dispensary is performing over time by analyzing real-time metrics and accessing historical data.

Filter, sort and organize data to establish trends and patterns in visiting hours, customer behavior and staff performance.

Get real-time data visualization
Take advantage of centralized data and custom reports
Stay on top with multi-location visibility tools
Upgrade staff management with team performance analytics

Service intelligence

Feature highlights

Service dashboard

Analytics

Remote sign-in

Waiting Room TV

Appointment scheduling

See Qminder in action for retail teams

Explore how stores use Qminder to manage in-store traffic and deliver better customer experiences.

Our goal is to make five minutes seem like 30 seconds. The customer doesn’t mind waiting and can browse through the store. Qminder helps create that environment.

George Frankie McAllister

Store Manager at Sprint

How Qminder helps retail stores and service centers

For more insight on how our queue management system for retail can upgrade your service provision and visitor experience, check out our case studies.

75%

no-show reduction

50%

Wait time reduction

Why choose Qminder?

We’ve boosted CSAT, operational efficiency, and key performance metrics for government agencies, healthcare providers, financial institutions, universities, and major retailers.

No installation fees

Powered 1+ billion service interactions worldwide

SOC 2 Type II, HIPAA & GDPR compliant.

Starter $389 per month Everything you need to digitize your queue management.

Business $789 per month Starter features + SMS notifications.

Premium

recommended

$1049 per month Starter & Business features + branding, data controls, dedicated support