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Appointment Scheduling Software

For self service
appointment scheduling

Set a new standard for appointments that are on-time, attended and auto-managed.

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Qminder appointment scheduling software
Trusted by teams at

Time is precious. You can make it count

With the next generation of appointment scheduling software, you can reduce no-shows, confusion and wait times – and make sure everyone’s time is valued.

Qminder sends out automated reminder for scheduled appointment

Visitors might forget – your system won’t

Make no-shows no problem by sending SMS reminders to visitors, confirming their arrival early, and swiftly reassigning latecomers to new gaps in the service line.
Easily manage appointment with calendar view inside Qminder

Reduce uncertainty for management

Make appointments more consistent so you can forecast and prepare accordingly, and make the results more visible with service intelligence.
Communicate with customers inside Qminder

Take the load off your service teams

A fully automated customer flow prioritizes appointments or walk-ins as needed, while two-way messaging makes it effortless to communicate with those who booked.

Key solutions & features that deliver results

Check-in kiosk Customer Messaging Waiting Room TV Service dashboard Analytics

The results

We’ve powered over 1+ billion seamless service interactions for organizations like AT&T, Verizon, Uber, Apple, and many more.

Qminder decreases waiting times and reduces no-shows

How it works

01.
Visitors join the queue

  • Visitor website gives people the power to book appointments online.

  • Remote sign-in gives people the power to check-in before they reach your location.

  • Check-in kiosk enables people to self check-in at the location, and receive next steps.

Customers can join the queue via Qminder visitor website interface

02.
Your clerks manage the flow

Staff can manage customer flow directly in Qminder

03.
Your managers stay on top of the bigger picture

  • Use analytic to review appointments and walk-ins.

  • Evaluate people’s reasons for visiting, rush hours, and your no-show rate.

  • Manage team performance so you know who to train and who to reward.

Learn more about service intelligence
Review appointment, walk-ins and noshow rate in Qminder analytics
Rating

236 reviews

The number 1 in-person service platform for healthcare & public sector
Read customer stories Read the reviews
Take a closer look at what’s possible

For more insight on how customer appointment scheduling software can upgrade your visitor experience, check out our case studies.

See the impact

Why choose Qminder?

We’ve boosted CSAT, operational efficiency, and key performance metrics for government agencies, healthcare providers, financial institutions, universities, and major retailers.

Get up and running in under a week – and see results from day one
Powered 1+ billion service interactions worldwide
Fully compliant with HIPAA, TX-RAMP, SOC 2 Type II, and GDPR
Fully customizable with seamless API integrations
Three flexible pricing plans with zero setup costs
Starter single plan Everything you need to digitize your queue management. $389 per month
  • Unlimited locations

  • Unlimited visitors

  • Unlimited service lines

  • 10 users

FAQ

Yes. Qminder supports both flows seamlessly in one dashboard. You can manage scheduled visits and walk‑ins side by side without juggling tools.

Yes, appointment settings are managed per location. Make sure it’s activated from the Location Settings in Qminder.

No, during the booking process they simply select a service. Qminder automatically assigns a team member based on availability for each service and round‑robin logic.

Yes. If your Visitor Website and services are translated, the appointment flow will automatically reflect visitor language preferences.

Qminder offers multilingual support on our iPad check-in kiosks , so you can serve diverse communities more effectively. You can add multiple languages to the check-in process to ensure customers can access services in their preferred language.

Visitors are not required to install any apps to interact with you. Depending on the setup you want for your appointment scheduling, you may need a Qminder app for TV displays in waiting rooms and/or iPads for self-check-in kiosks. We will guide you through app installation and setup as needed.

It typically takes a few days to complete, depending on the scale and specific requirements of your offices. 

Qminder’s appointment scheduling software has a straightforward deployment process, but to ensure a smooth transition we’ll provide full support during setup, including training for your teams based on your pricing package.

Qminder offers ongoing online support, including online chat and dedicated account managers. For Enterprise plans, Qminder provides various SLA tiers to meet corporate needs.

Absolutely. Qminder is designed for easy scalability, allowing you to manage multiple departments and locations within a single platform. 

This enables you to access aggregated data of performance across the board, enabling you to compare locations and the success of different service flows, which you can review with our analytics .

No. Qminder digitizes and automates all processes. 

When visitors enter their data, it’s automatically recorded within Qminder.  Your staff can access a complete visitor history to help them personalize the service. 

Qminder’s analytics feature also provides real-time data and reports to aid managers and regional managers in decision-making.

Qminder is fully compliant with HIPAA , TX-RAMP, SOC 2 Type II, and GDPR, ensuring the highest data privacy and security standards.

Access controls are in place to limit who can view and manage data, and we conduct regular security audits to safeguard against potential threats.

Book a demo Get first in line to see how Qminder can make every appointment a better experience for your teams, visitors and bottom line.