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DMV Queue System

DMV virtual queue management software

Run your DMV like a well-oiled machine: faster check-ins, shorter waits, and less stress for everyone.

DMV queue system and appointment scheduling
Trusted by teams at

What is a DMV queue system?

A DMV queue system is for overseeing appointments, walk-ins, and queues in a way that’s designed to meet the needs of the DMV. It enables self-check-ins, automated data handling, improved visitor flow, opportunities for new and improved interactions with customers, shorter wait times and a more joined-up visitor experience.

Check-in kiosk Service dashboard Analytics Waiting Room TV Appointment scheduling

Take your efficiency to another gear

Long waits and frustrated visitors shouldn’t be the DMV experience. With Qminder’s DMV queue system, you keep lines moving and people informed.

Visitors can tap to sign in on iPad

Smooth check-in, faster service

Use the iPad sign-in app and auto-reminders so visitors arrive prepared, documents in hand, and wait less.
Visitor receive automated message after check-in via kiosk

Freedom to wait their way

Visitors can join a waitlist remotely, check in via app or kiosk, and get SMS updates — so they’re not stuck in crowded lobbies.
Assign visitors to different queues

Give your team more control

Clerks and managers get tools to manage arrivals, optimize flow, and prevent burnout on busy days.

The results

We’ve powered over 1+ billion seamless service interactions for organizations like AT&T, Verizon, Uber, Apple, and many more.

Qminder decreases waiting times and reduces no-shows

How DMV queue system work?

01.
Visitors join the queue

02.
Your clerks manage the flow

You can call visitor for service or assign to another team member from Qminder Service Dashboard

03.
Your managers stay in control

  • Analytics : Monitor walk-ins, appointments, and wait times.

  • Spot rush hours, track no-show rates, and compare sites.

  • Use team performance data to train and reward staff.

Service intelligence
Rating

222 reviews

The # 1 in-person service platform
Read customer stories Read the reviews
Take a closer look at what’s possible

For more insight on how DMV queue management system can upgrade your visitor experience, check out our City of Manhattan Beach case study.

The City of Manhattan Beach

Why choose Qminder?

We’ve boosted CSAT, operational efficiency, and key performance metrics for government agencies, healthcare providers, financial institutions, universities, and major retailers.

No installation fees
Powered 1+ billion service interactions worldwide
SOC 2 Type II, HIPAA & GDPR compliant.
Starter $389 per month Everything you need to digitize your queue management.
Business $789 per month Starter features + SMS notifications.
Premium recommended $1049 per month Starter & Business features + branding, data controls, dedicated support

Frequently Asked Questions

Absolutely. The system is designed for easy scalability, allowing you to manage multiple departments and locations within a single platform. 

This enables you to access aggregated data of performance across the board, enabling you to compare locations and the success of different service flows, which you can review with our analytics .

Yes. Qminder offers API integrations to connect with existing DMV databases and CRMs.

Yes. You can easily create multilingual check-ins for diverse communities for the check-in kiosk or remote waitlist registration.

It typically takes a few days to complete, depending on the scale and specific requirements of your offices.

Our DMV queue system has a straightforward deployment process, but to ensure a smooth transition we’ll provide full support during setup, including training for your teams based on your pricing package.


Qminder offers ongoing online support, including online chat and dedicated account managers. For Enterprise plans, Qminder provides various SLA tiers to meet corporate needs.

No. Qminder digitizes and automates all processes. 

When visitors enter their data, it’s automatically recorded within Qminder.  Your staff can access a complete visitor history to help them personalize the service. 

Qminder’s analytics feature also provides real-time data and reports to help managers and regional managers in decision-making.

Qminder is fully compliant with HIPAA, TX-RAMP, SOC 2 Type II, and GDPR, ensuring the highest data privacy and security standards.

Access controls are in place to limit who can view and manage data, and we conduct regular security audits to safeguard against potential threats.

Visitors are not required to install any apps to interact with you. Depending on the setup you want, you may need an app for TV displays in waiting rooms and/or iPads for self-check-in kiosks. We will guide you through app installation and setup as needed.

Smarter in-person service starts here
Qminder for front-line teams and back-office operations - designed to reduce walkouts, speed up service, and increase revenue per visit.