Government Appointment Scheduling Software
Appointment scheduling software
for government
Build trust with your community by making visits smoother, faster, and more welcoming.
End crowded waiting rooms
With government appointment scheduling software, you can reduce long lines, prevent crowding, and deliver a more organized visitor experience.
Prove your efficiency
Make citizens feel welcome
Accessible for all
Key solutions & features that deliver results
The results
We’ve powered over 1+ billion seamless service interactions for organizations like AT&T, Verizon, Uber, Apple, and many more.
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For more insight on how Qminder can upgrade your appointment scheduling and visitor experience, check out our case study.
Why choose Qminder?
We’ve boosted CSAT, operational efficiency, and key performance metrics for government agencies, healthcare providers, financial institutions, universities, and major retailers.
Unlimited locations
Unlimited visitors
Unlimited service lines
10 users
Frequently Asked Questions
A government appointment system is for overseeing appointments, walk-ins, and queues in a way that’s designed to meet the needs of the public sector. It enables government service teams to receive and manage appointments, provide citizens with key info about the visit, and automate aspects of their self-check-in and arrival process.
Visitors are not required to install any apps to interact with you. Depending on the setup you want,, you may need an app for TV displays in waiting rooms and/or iPads for self-check-in kiosks. We will guide you through app installation and setup as needed.
It typically takes a few days to complete, depending on the scale and specific requirements of your offices.
Our appointment scheduling tools have a straightforward deployment process, but to ensure a smooth transition we’ll provide full support during setup, including training for your teams based on your pricing package.
Qminder offers ongoing online support, including online chat and dedicated account managers. For Enterprise plans, Qminder provides various SLA tiers to meet corporate needs.
Absolutely. Qminder's government appointment scheduling software is designed for easy scalability, allowing you to manage multiple departments and locations within a single platform.
This enables you to access aggregated data of performance across the board, enabling you to compare locations and the success of different service flows, which you can review with our analytics .
No. Qminder digitizes and automates all processes.
When visitors enter their data, it’s automatically recorded within Qminder. Your staff can access a complete visitor history to help them personalize the service.
Qminder’s analytics feature also provides real-time data and reports to aid managers and regional managers in decision-making.
Qminder is fully compliant with HIPAA, TX-RAMP, SOC 2 Type II, and GDPR, ensuring the highest data privacy and security standards.
Access controls are in place to limit who can view and manage data, and we conduct regular security audits to safeguard against potential threats.