Visitor Management System
Faster check-ins,
shorter waits, happier visitors
Keep queues moving and staff focused, even on the busiest days - with a system built to manage the flow for you.
What is Visitor Management System?
A visitor management system is software that manages bookings, check-ins, and arrivals. It automates admin tasks while giving visitors the info they need for a smooth, stress-free visit.
Unlike traditional pen-and-paper logs, a visitor management system uses technology to automate check-ins, capture visitor details, and monitor who’s on site in real time, helping you keep your spaces secure, efficient, and welcoming. At its core, a VMS streamlines the entire visitor journey, from arrival to departure, while reducing administrative overhead and improving visibility across your front desk operations
Cut paperwork, boost personal service
Know your visitors, serve them better
Keep visitors informed and prepared
Powerful features for modern visitor management
Custom Visitor Flows
Create different check-in experiences for guests, contractors, interviews, or deliveries. Ask the right questions, show tailored instructions, and route visitors correctly every time.
Effortless Visitor Check-In
Let visitors check in quickly using a self-service kiosk or tablet. Capture essential details automatically—no paper logs, no bottlenecks, no confusion at the front desk.
Real-Time Visitor Overview
See exactly who is on site at any moment. Instantly access visitor status, arrival times, and host assignments from a single dashboard for full visibility and control.
The results
Trusted by AT&T, Verizon, Uber, Apple, and thousands more to deliver over 1 billion seamless service interactions.
Reduce no-shows up to 75%
Decrease wait times up to 50%
Increase CSAT up to 97%
222 reviews
See how organizations use Qminder to transform visitor experience.
Why choose Qminder?
We’ve boosted CSAT, operational efficiency, and key performance metrics for government agencies, healthcare providers, financial institutions, universities, and major retailers.
Unlimited locations
Unlimited visitors
Unlimited service lines
10 users
FAQ
A visitor management system costs the price of the software plus any additional hardware required, such as iPads or visitor displays. In Qminder’s case, the software is available in a tiered subscription model, so you only pay for the elements of the system you need. For more info, see the Qminder pricing page .
Yes. With digital visitor logs and real-time tracking, Qminder helps you monitor visitor flow and improve safety.
Healthcare, government, retail, telecom, finance, logistics and education - any place where people wait and service matters.
Yes. We offer seamless API integrations to connect visitor data with CRMs, analytics, and other platforms.
Visitors are not required to install any apps to interact with you. Depending on the setup you want, you may need a Qminder visitor management system app for TV displays in waiting rooms and/or iPads for self-check-in kiosks. We will guide you through app installation and setup as needed.
It typically takes a few days to complete, depending on the scale and specific requirements of your offices.
Qminder’s digital visitor management system has a straightforward deployment process, but to ensure a smooth transition we’ll provide full support during setup, including training for your teams based on your pricing package.
Yes, Qminder offers multilingual support on our iPad check-in kiosks , so you can serve diverse communities more effectively. You can add multiple languages to the check-in process to ensure customers can access services in their preferred language.
Qminder offers ongoing online support, including online chat and dedicated account managers. For Enterprise plans, Qminder provides various SLA tiers to meet corporate needs.
Absolutely. Our visitor management system features are designed for easy scalability, allowing you to manage multiple departments and locations within a single platform.
This enables you to access aggregated data of performance across the board, enabling you to compare locations and the success of different service flows, which you can review with our analytics .
No. Qminder digitizes and automates all processes.
When visitors enter their data, it’s automatically recorded within Qminder. Your staff can access a complete visitor history to help them personalize the service.
Qminder’s analytics feature also provides real-time data and reports to aid managers and regional managers in decision-making.
Qminder is fully compliant with HIPAA, TX-RAMP, SOC 2 Type II, and GDPR, ensuring the highest data privacy and security standards.
Access controls are in place to limit who can view and manage data, and we conduct regular security audits to safeguard against potential threats.