Waitlist App
A waitlist management software
for crowd-beating companies
Create a waiting experience even the most impatient visitors can’t complain about.
It’s just a matter of changing how virtual waitlists work
Don’t ask for patience, offer a better wait experience by giving visitors choice, less crowded spaces and shorter wait times.
Fast doesn’t mean hurried
Remove the boring for visitors
No team member is left idle
Key solutions & features that deliver results
The results
We’ve powered over 1+ billion seamless service interactions for organizations like AT&T, Verizon, Uber, Apple, and many more.
222 reviews
For more insight on how waitlist management software can upgrade your visitor experience, check out our LHV case study.
Why choose Qminder?
We’ve boosted CSAT, operational efficiency, and key performance metrics for government agencies, healthcare providers, financial institutions, universities, and major retailers.
Unlimited locations
Unlimited visitors
Unlimited service lines
10 users
FAQ
A waitlist app makes it easier for organizations to manage waitlists for services. It can include visitor-facing applications to enable customers to join the waitlist remotely and stay updated on wait times, as well staff-facing tools that help team members manage service flow, analyse visitor data, and reduce wait times.
No, visitors aren’t required to install any apps to interact with you.
Depending on the setup you want, you may need a Qminder waitlist management app for TV displays in waiting rooms and/or iPads for self-check-in kiosks. We will guide you through app installation and setup as needed.
It typically takes a few days to complete, depending on the scale and specific requirements of your offices.
Qminder waitlist app has a straightforward deployment process, but to ensure a smooth transition we’ll provide full support during setup, including training for your teams based on your pricing package.
Yes, Qminder offers multilingual support on our iPad check-in kiosks , so you can serve diverse communities more effectively. You can add multiple languages to the check-in process to ensure customers can access services in their preferred language.
Qminder offers ongoing online support, including online chat and dedicated account managers. For Enterprise plans, Qminder provides various SLA tiers to meet corporate needs.
Absolutely. Our visitor management system features are designed for easy scalability, allowing you to manage multiple departments and locations within a single platform.
This enables you to access aggregated data of performance across the board, enabling you to compare locations and the success of different service flows, which you can review with our analytics .
No. Qminder digitizes and automates all processes.
When visitors enter their data, it’s automatically recorded within Qminder. Your staff can access a complete visitor history to help them personalize the service.
Qminder’s analytics feature also provides real-time data and reports to aid managers and regional managers in decision-making.
Qminder is fully compliant with HIPAA , TX-RAMP, SOC 2 Type II, and GDPR, ensuring the highest data privacy and security standards.
Access controls are in place to limit who can view and manage data, and we conduct regular security audits to safeguard against potential threats.