Qminder's List of Subprocessors

What is a Subprocessor?

In order to provide our Services, Qminder engages the Subprocessors listed in the tables below. A Subprocessor is a third-party engaged by Qminder Limited, and its applicable Affiliates, to process Customer Personal Data.

List of Third-Party Sub processors

Below is the list of Subprocessors and how we use their services.

Infrastructure

We use these Subprocessors for hosting and running our Services. These are third parties that store and process your data within our Service.

Subprocessor

Purpose of Processing

Location

AWS

Hosting and storage systems provider

USA

Platform

We use these Subprocessors to help us manage and provide the Service.

Subprocessor

Purpose of Processing

Location

Twilio

Text messaging (SMS)

USA

Sendgrid

Email delivery service

USA

DataDog

Infrastructure monitoring

USA

Stripe

Payments

USA

Hotjar

Analytics

Malta

Customer and Support Services

We use these Subprocessors to offer direct support services to you and your team. They are primarily used for communications between Customers and our support teams.

Subprocessor

Purpose of Processing

Location

Intercom

Support services

USA

Hubspot

Support services

USA

Business Operations

We use these Subprocessors to manage our business and continue providing you services.

Subprocessor

Purpose of Processing

Location

Fivetran

Data pipeline for connecting systems to our data warehouse

USA

Google

Data analytics

USA