Qminder's List of Subprocessors

What is a Subprocessor?

In order to provide our Services, Qminder engages the Subprocessors listed in the tables below. A Subprocessor is a third-party engaged by Qminder Limited, and its applicable Affiliates, to process Customer Personal Data.

List of Third-Party Sub processors

Below is the list of Subprocessors and how we use their services.

Infrastructure

We use these Subprocessors for hosting and running our Services. These are third parties that store and process your data within our Service.

Subprocessor	Purpose of Processing	Location
AWS	Hosting and storage systems provider	USA

Platform

We use these Subprocessors to help us manage and provide the Service.

Subprocessor	Purpose of Processing	Location
Twilio	Text messaging (SMS)	USA
Sendgrid	Email delivery service	USA
DataDog	Infrastructure monitoring	USA
Stripe	Payments	USA
Hotjar	Analytics	Malta

Customer and Support Services

We use these Subprocessors to offer direct support services to you and your team. They are primarily used for communications between Customers and our support teams.

Subprocessor	Purpose of Processing	Location
Intercom	Support services	USA
Hubspot	Support services	USA

Business Operations

We use these Subprocessors to manage our business and continue providing you services.

Subprocessor	Purpose of Processing	Location
Fivetran	Data pipeline for connecting systems to our data warehouse	USA
Google	Data analytics	USA