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Cure 4 The Kids Foundation

Industry
Healthcare
Company Size
51-20
Headquarters
Las Vegas, U.S.

Cure 4 The Kids Foundation is a non-profit started in April 2007 solely for charitable, educational, and scientific purposes to address the specialized health care needs of children in Nevada and the surrounding region. In the Children’s Speciality Center of Nevada, patients wait in line to be served by receptionists until the next step which is triage, where the order and urgency of treatment is decided.


The Challenge

Managing patient queues

A sign-in sheet clipboard was in place for patients to note down the time they arrive. Administrators in the healthcare sector wanted patients to wait at ease and at the same time improve the efficiency of their patient management solution.

Qminder setup in Nevada branch of Cure 4 The Kids Foundations
One of the things we were not able to track with a clipboard sign in sheet was a good time capture. I did a quick Google search and found Qminder. Qminder has been the perfect solution. It helps us accurately identify the time between when patients actually walk in the door to when they finish their paperwork.
Jamey Flesing
Director of Information Technology, Children's Specialty Center of Nevada

The Solution

Healthcare Queue Management Software

With Qminder being used as a queue management solution for hospitals , the time when a patient walks into the Center until being serviced by the front desk is being recorded. The service time for each patient is also recorded neatly. Managers can check into real-time location performance via the Qminder Dashboard App wherever they are. As an added value of a smart solution, the efficiency of the front desk is significantly improved.

Cure 4 The Kids Check-in Kiosk Setup
Qminder increases the efficiency of the front desk because they now know it’s being monitored. They know when we look at the Statistics and pull up Clerks, we can see who’s checking in the most people and who is actually doing what. We really like the analytics it’s giving us and the overall performance of the front desk is getting better.
Jamey Felsing
Director of Information Technology, Children's Specialty Center of Nevada