Queue Management System for visitor management

A high-quality visitor management system

Qminder gives you a wide range of features to help register, manage and track your visitors.

Easy to set up, ready to use in 5 minutes

Visitor management, made effortless

Outstanding customer experience

Power up your front desk

Make check-ins a breeze! Leave a grand impression on your visitors by modernizing your visitor experience, from the first touchpoint to the final handshake.

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Gather data and feedback

Gather data and feedback

Track in real time the visitors on your floor as well as their specific needs and wants. Take advantage of visitor information while ensuring its safety.

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Give your visitors the welcome they deserve

Giving your visitors the ability to register themselves, without having to wait for the receptionist, ensures fast check-ins and minimizes frustration.

Shorter wait times

Shorter wait times

Personal touch

No waiting area confusion

Streamlined customer experiences

Multilingual support

Easy to use

Intuitive design

How does it work?

Qminder is crafted to suit different workflows and needs, but more importantly to deliver greater service by decreasing wait times and cutting down on the frustration.

There are three steps in total.

Visitor sign-in

Customers sign using a mounted iPad located at the entrance or key points of your location. They fill out the necessary information and are automatically added to the queue.

welcome
Virtual queue

Once the visitors are signed in, the system tracks their queue status in real time. The visitors can get notified about their status via a TV screen or SMS.

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Quick service

The data collected upon sign-in is accessible to you through the back-office system, helping you create not only a smoother, but also a more personalized experience.

Macbook

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No contract. Cancel any time.

Raising the productivity bar

Customers sign using a mounted iPad located at the entrance or key points of your location. They fill out the necessary information and are automatically added to the queue.

Qminder is designed to make your receptionists’ life easier. Get a live overview of your visitors and let your employees across multiple locations stay in sync — while helping them balance their workload.

Reduce your workload

Reduced workload

Improve efficiency

Increased efficiency

Setup

Lightning-fast setup

Easy to use

Ease of use

Optimize and customize

Ditching paper tickets and going digital not only minimizes your carbon footprint, but also helps profile your company as modern and innovative. As a digital tool, Qminder proves to be both powerful and flexible.

checkmarkPick and choose which information you want from customers by editing input fields.

checkmarkSeamlessly integrate with the existing array of management tools.

checkmarkBrand the application in your own style to better reflect your company’s identity.

Automate patient queuing

Take advantage of data

Qminder lets you capture and analyze data that helps with tracking KPIs. Identify pain points to bring the wow factor and take data-informed visitor management to another level.

checkmarkDiscover wait, idle and service times, and act upon hard numbers.

checkmarkAccess real-time as well as historical data of your visitors.

checkmarkExport your historical visit data for reporting and analysis.

Use data insights

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No contract. Cancel any time.

Easy integration

With API integration, you can connect our system to a large number of other databases, greatly expanding both the quantity and quality of your data insights. Use a web-based queue management system to always stay on top of your data game.

Join the ranks of customer service champions

75%

Fewer walkaways

51%

Shorter wait times

97%

Increase in customer satisfaction

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No contract. Cancel any time.

City of West Hollywood California 1984 City of West Hollywood California 1984