Kirill Tšernov · May 4, 2018 Customer Service Strategy, as Taught by Star Wars
Star Wars and customer service. Could these two things be farther from each other? Turns out, there are many good customer service advices in these movies.
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Lucy Benton · May 3, 2018 How to Ask Questions to Get Customer Feedback
Getting customer feedback is not only about questions, but asking the right questions at the right time. Want valuable feedback? Follow these guidelines.
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Eva Wislow · April 18, 2018 7 Customer Retention Strategies That Really Work
Getting customers is one thing, but how do you retain them? Customer retention is no easy task, unless you try these 7 tested and proven strategies.
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Kirill Tšernov · April 13, 2018 Use Location Data for Better Customer Experience
To improve your customer service, you should take full advantage of location data. Analyze what your location are doing right and replicate the effect.
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Kirill Tšernov · April 12, 2018 9 Healthy Habits of Customer Service Agents
Customer service is something you can always get better at. As long as you stick to these healthy habits of customer service, you should enjoy success.
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Kirill Tšernov · April 10, 2018 Do You Really Provide Great Customer Service?
You probably think you already provide great customer service, but how can you tell? There are several signs you're on the right track with your service.
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