Kirill Tšernov · April 4, 2018 4 Simple Strategies to Improve Customer Satisfaction
Improving customer satisfaction is just a matter of choosing the right strategy. For those just starting out with customer experience, here's a quick guide.
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Kirill Tšernov · April 2, 2018 5 Questions to Ask Your Customers
Any great development starts with the right question. And what better way to ask this question than during a customer survey?
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Kirill Tšernov · April 1, 2018 The Future is Here — New Qminder Feature
Greeting customers is important but also tedious. If only there was someone to do it for you... No worries, your savior is here — and his name is Steve.
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Gloria Kopp · March 26, 2018 7 Ways to Make Customers Happy With Your Writing Skills
Is writing important to customer service? If you don't want to scare potential customers away, you need to learn this 7 valuable writing skills.
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Kirill Tšernov · March 23, 2018 Ola Visitor Management System
Ola, one of the largest ride-sharing companies, proves that customer service matters. With Qminder's help, they hope to improve their service even further.
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Kirill Tšernov · March 22, 2018 How to Show Empathy to Customers
Can empathy be taught? Only if you're willing to put yourself in your customer's shoes. Empathy begins with understanding another person's perspective.
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