Qminder Blog

queuing strategy working
By Kirill Tšernov Kirill Tšernov ·

4 Signs Your Queue Strategy Is Working

How can you tell whether your queue strategy is working? There are at least 4 clear signs you should look out for, which show you're on the right track.

customer service failures
By Kirill Tšernov Kirill Tšernov ·

4 Reasons Your Customer Service Strategy Isn’t Working

Have your customer service efforts been tanking lately? Identify one of 4 reasons why your customer service strategy isn't working anymore.

customer service personality test
By Kirill Tšernov Kirill Tšernov ·

Which Superhero Are You? A Customer Service Personality Test

Ever wanted to be a superhero? Maybe you are one already — a customer service superhero, that is. Tune in to our channel to find out your secret persona.

technology improve queue management
By Kirill Tšernov Kirill Tšernov ·

How Technology Can Improve Queue Management

Want to make your customers experience good queuing? Thing is, you can't improve queue management without the helping hand of technology.

black friday guide for retail
By Kirill Tšernov Kirill Tšernov ·

The Survivor’s Guide to Black Friday Sales

Black Friday 2019 is coming! To help your business put on its best face for the coming shopping holiday, we've prepared this Survivor's Guide to Black Friday Sales.

bad customer service
By Kirill Tšernov Kirill Tšernov ·

Make Your Customer Service Unbearable, In 4 Easy Steps

There are so many guides on how to achieve success, but not a single one on how to properly frustrate your customers. Don't worry, we've got your covered!

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