Kirill Tšernov · January 2, 2019 Qminder Blog 2018: A Year in Review
2018 is over, and this is a chance for us to look back and see how far we've come. Here are some of the best articles we've written in 2018.
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Nextiva · December 14, 2018 25 Important Data-Driven Customer Service Tips
There are so many great customer service tips, it's hard to keep them all in your head. But with this new infographic, you will always keep them handy.
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Kirill Tšernov · December 13, 2018 2019 Retail Holiday Calendar
The holidays are a time of high customer volumes and even higher expectations. Prepare your business for any holiday with our retail calendar 2019.
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Jomel Alos · December 12, 2018 Millennials vs Gen Z: How Their Customer Care Preferences Compare
Does generational gap exist when it comes to customer and marketing? Let's see how the purchasing preferences of Millennials and Generation Z compare.
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Kirill Tšernov · December 7, 2018 4 Easy Ways to Modernize Patient Waiting Room Experience
Waiting is a part of hospital experience, but who said it can't be enjoyable? As medical equipment is being modernized, so should hospital waiting rooms.
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Kirill Tšernov · December 5, 2018 It’s a Christmas Miracle: Improving Santa Queues
Santa Claus can fly over the entire world in a single night, but can he handle queues? Find out how to improve the queue experience for mall Santa visitors.
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