Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

How Analytics Improves Customer Experience

Once you get customer data, what do you do with it? Can it really help you improve customer experience and bring your customer service to a new high?

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By Kirill Tšernov Kirill Tšernov ·

7 Ways Qminder Helps Improve Customer Experience

Qminder is not only a queue management tool but also a customer experience solution. Explore 7 ways Qminder can help your business attract new customers.

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By Kirill Tšernov Kirill Tšernov ·

12 Dos and Don’ts of Effective Queuing

Queuing would be so much easier if there was a list of rules on what (not) to do. Oh wait, there it is — our manual for effective customer queuing.

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By Kirill Tšernov Kirill Tšernov ·

Can a Queue System Improve Customer Experience?

For all the talk about the uses of queue management system... Can it help you improve customer experience? Find out in our article! (But the answer is yes.)

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By Kirill Tšernov Kirill Tšernov ·

3 Things to Keep in Mind When Building a CX Strategy

If you don't want your customer experience efforts to go in vain, you need to build a solid CX strategy. Here are 3 things you should keep in mind!

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By Kirill Tšernov Kirill Tšernov ·

Disney and the Art of Queuing

As an entertainment empire, Disney knows a thing or two on how to keep customers happy and engaged despite long wait times. Take a cue from the Big Mouse.

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