Kirill Tšernov · February 8, 2021 Why Are Hospital Wait Times in Canada So Long?
Despite the high overall quality of healthcare, Canada ranks below average for hospital wait times. Why is this a problem and how can we solve it?
Read more
Kirill Tšernov · January 28, 2021 Understanding FIFO: First-In, First-Out in Queue Management
First-in, first-out (also known as first-come, first-served) is a queuing principle we experience daily but rarely talk about. So let's discuss FIFO.
Read more
Kirill Tšernov · January 21, 2021 Single-Line Queues Vs Multiple-Line Queues: Which One Is Better?
Single-line queues vs multiple-line queues: which is better for managing customers? Let's talk about the pros and cons of single and multi-line queues.
Read more
Kirill Tšernov · January 13, 2021 How Your Queuing Strategy Affects Your Bottom Line
Manage long lines and turn bad customer experiences around. Use queue strategies to turn the line into an opportunity to serve your customers better.
Read more
Kirill Tšernov · January 7, 2021 The Ultimate 2021 Retail Holiday Calendar [PDF]
Get a list of key dates for sales opportunities with our month-by-month retail holiday calendar 2021 — with a printable PDF version inside.
Read more
Kirill Tšernov · December 8, 2020 6 Queue Management Myths, Debunked
There are a lot of myths and misconceptions surrounding queues and queue management. Let's debunk the most widespread myths and uncover the truth.
Read more