Qminder Blog
Kirill Tšernov · May 4, 2018 Customer Service Strategy, as Taught by Star Wars
Star Wars and customer service. Could these two things be farther from each other? Turns out, there are many good customer service advices in these movies.
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Lucy Benton · May 3, 2018 How to Ask Questions to Get Customer Feedback
Getting customer feedback is not only about questions, but asking the right questions at the right time. Want valuable feedback? Follow these guidelines.
Read more Kirill Tšernov · April 27, 2018 23 Customer Service Quotes That Will Inspire You
Don't have time to read up on customer service? While we encourage constant service self-improvement, these 23 quotes on customer service can help you out.
Read more Kirill Tšernov · April 20, 2018 Why You Should Listen to Your Customers (And Why You Shouldn’t)
Listening to customers is a vital skill. Or is it? Time for us to explore a controversial topic: why you both should and shouldn't listen to your customers.
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Eva Wislow · April 18, 2018 7 Customer Retention Strategies That Really Work
Getting customers is one thing, but how do you retain them? Customer retention is no easy task, unless you try these 7 tested and proven strategies.
Read more Kirill Tšernov · April 13, 2018 Use Location Data for Better Customer Experience
To improve your customer service, you should take full advantage of location data. Analyze what your location are doing right and replicate the effect.
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