Kirill Tšernov · July 31, 2020 How Social Distancing Can Work in Schools, Colleges and Universities
As schools, colleges and universities plan to reopen, the question is how to provide safety to students. Digital queue management is the answer.
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Kirill Tšernov · July 23, 2020 Social Distancing After COVID-19: Learning From Pandemic
What happens to social distancing after pandemic? Customers are accustomed to increased safety and judge businesses based on whether they provide it.
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Kirill Tšernov · July 8, 2020 How Lancaster Archery Supply Hits the Mark on Customer Safety Amid COVID-19
See the master class from Lancaster Archery Supply on customer safety amind COVID-19 pandemic and strict health regulations.
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Kirill Tšernov · June 29, 2020 Customer Service in a Post-Covid World
What is customer service going to look like after COVID-19? The coronavirus pandemic has changed the way businesses interact with customers.
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Kirill Tšernov · May 14, 2020 How to Improve Customer Communication With SMS Text Messaging
R U GR8 @ TXT SPEAK? Maybe you should be, seeing how SMS is emerging as the best communication channel for customer satisfaction and retention.
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Kirill Tšernov · May 7, 2020 5 Scientific Explanations for How Wait Times Impact Customer Behavior
How checkout lines and wait times affect shoppers, as explained by peer-reviewed studies on queue models, service practices and consumer behavior.
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