Hyun Lee · March 30, 2021 Customer Service Excellence: Personalized Service is Key to Growth
The importance of personalized customer service is hard to overstate. It impact customer retention, reviews, brand image — and ultimately, your success.
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Kirill Tšernov · March 19, 2021 How a Queue Management System Benefits Every Industry
The benefits of a queue management system are plenty, but not universal. Different industries and businesses benefit differently from a queue solution.
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Kirill Tšernov · March 16, 2021 Queue Management in Test Labs: Making Clinic Visits Safe
As test labs and clinics buckle under the pressure, it's time they adopted a queue management system to help them maintain capacity and keeps patients safe.
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Kirill Tšernov · February 18, 2021 60+ Queue Management Facts and Statistics You Should Know in 2021
The most relevant queue management statistics and facts 2021. A regularly updated list of facts and numbers on queuing and customer experience.
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Kirill Tšernov · February 12, 2021 Personalized Customer Service: Making Customers Fall in Love With You
Customers seek a stronger, more personal connection with brands. Provide personalized customer service and experience to gain a competitive edge.
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Kirill Tšernov · February 9, 2021 How the City of Greensboro Manages Its Walk-In Visitors
Despite the pandemic, the City of Greensboro manages its walk-in visitors with ease, speed and security — all thanks to the Qminder queuing system.
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