Qminder Blog

retailer tips black friday 2018
By Kirill Tšernov Kirill Tšernov ·

Black Friday 2018 Checklist: Prepare Your Store

Retailers, beware: Black Friday 2018 is almost here! As long as you follow our Black Friday checklist, your store will be prepared for shopping frenzy.

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perfect phrases for customer service
By Josh Carlyle Josh Carlyle ·

7 Powerful Customer Service Phrases You Need to Use

Never underestimate the power of words. Here's how you can create positive vibes in your customers with 7 perfect phrases for customer service.

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beacon ohss visitor management
By Kirill Tšernov Kirill Tšernov ·

Beacon OHSS: A New Approach to Customer Service

What is rockstar customer service and how to achieve it? Take a master class from Beacon OHSS to learn how to treat your visitors the right way.

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how to prepare for halloween
By Kirill Tšernov Kirill Tšernov ·

How to Prepare Your Store for Halloween

Halloween is coming! As you prepare to have good time with your friends, you also need to prepare your store, offline and online, for spooky season.

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optimize patient flow
By Kirill Tšernov Kirill Tšernov ·

How to Optimize Patient Flow in Healthcare

Patient flow, though a small part of healthcare, is the biggest factor affecting patient satisfaction. Hospitals need to start optimizing their flow ASAP.

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cybersecurty boosts sales
By Jamie Cambell Jamie Cambell ·

Cybersecurity Boosts Customer Loyalty and Sales

Cybersecurity and customer loyalty: at first glance, there's no connection. But experts know that data security can boost sales and customer confidence.

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