Qminder Blog

consumer behavior in checkout lines
By Kirill Tšernov Kirill Tšernov ·

The Problem With Wait Times at Government Offices

Public service has become synonymous with long waiting. That's why citizen satisfaction with government services is so low, but fixing it is not that hard.

improve operational efficiency
By Kirill Tšernov Kirill Tšernov ·

How Electronic Queuing Systems Improve Operational Efficiency

How important can an electronic queue management system be to your operational efficiency? Managing customer expectations starts with managing crowds.

social distancing queues in schools
By Kirill Tšernov Kirill Tšernov ·

How Social Distancing Can Work in Schools, Colleges and Universities

As schools, colleges and universities plan to reopen, the question is how to provide safety to students. Digital queue management is the answer.

post-covid pandemic social distancing
By Kirill Tšernov Kirill Tšernov ·

Social Distancing After COVID-19: Learning From Pandemic

What happens to social distancing after pandemic? Customers are accustomed to increased safety and judge businesses based on whether they provide it.

customer safety during covid-19 pandemic
By Kirill Tšernov Kirill Tšernov ·

How Lancaster Archery Supply Hits the Mark on Customer Safety Amid COVID-19

See the master class from Lancaster Archery Supply on customer safety amind COVID-19 pandemic and strict health regulations.

post-quarantine customer service
By Kirill Tšernov Kirill Tšernov ·

Customer Service in a Post-Covid World

What is customer service going to look like after COVID-19? The coronavirus pandemic has changed the way businesses interact with customers.

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