4 Levels of Customer Loyalty: How to Keep Your Clients
Customer loyalty is no longer a mystery. Dive into our guide to four stages of consumer loyalty and what to do as a business owner to achieve loyalty.
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The Periodic Table of Customer Service Elements
Customer relationship, like all relationships, is built on chemistry. In today's class, we are looking at the periodic table of customer service elements.
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6 Customer Experience Trends in Healthcare
Patient experience becomes more and more important. To help serve patients better, take a look at six main customer experience trends in healthcare.
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Nurturing Workplace Happiness in Customer Service [Part 2]
What can a manager do to help employees achieve workplace happiness? Find out in the second part of our guide to employee satisfaction.
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Building Workplace Happiness in Customer Service [Part 1]
How does workplace happiness affect employees working in customer service? We are joined by a workplace happiness advocate to answer this question.
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Black Friday 2018 Checklist: Prepare Your Store
Retailers, beware: Black Friday 2018 is almost here! As long as you follow our Black Friday checklist, your store will be prepared for shopping frenzy.
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