Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

EyeSite Gives You the Best Eye Care Experience

Good customer service is as important in the eye care industry as it is in retail. Is your eye care business ready to provide great patient experience?

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By Kirill Tšernov Kirill Tšernov ·

GeekHampton Retail Queue Management Solution

GeekHampton uses Qminder retail queue management to improve in-store customer experiences and better serve its visitors.

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By Kirill Tšernov Kirill Tšernov ·

How to Make Customer Service Personal

Each customer is an individual, with their own preferences. How do you adapt your services to their needs and make their customer experiences feel personal?

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By Kirill Tšernov Kirill Tšernov ·

Santa Photography Virtual Queue System

Santa photography is made easier with the Qminder queue management, and improves the waiting experience for all visitors wanting to take a photo with Santa Claus.

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By Kirill Tšernov Kirill Tšernov ·

How to Manage Heavy Footfall

Wanting as many customers as possible to visit your store is a monkey's paw wish. You can't handle heavy foot traffic — unless you follow these steps.

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By Kirill Tšernov Kirill Tšernov ·

Improving Business With Service Intelligence

As important as customer service is, can you measure it? Is there a way to analyze your service efforts? Actually, there is — and it's Service Intelligence.

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