Kirill Tšernov · October 22, 2019 9 Ways Digital Queue Management Helps Government Offices
We associate public service with long wait times, but it doesn't have to be this way. A digital queue system can set things right for government offices.
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Kirill Tšernov · October 16, 2019 Retail Checklist: Tips for Managing Crowds on Black Friday
Are your ready for shopper crowds on Black Friday? We bring you a retail checklist to make sure Black Friday 2019 will be your most successful day yet.
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Giorgi Lobzhanidze · October 3, 2019 How to Train Service Staff for Peak Hours
Does your staff have everything it needs to provide great service? What about during peak times? Learn what you can do to make your staff's life easier.
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Giorgi Lobzhanidze · September 30, 2019 St. John’s Medical Center: The Epitome of Patient-Centered Care
Does healthcare only include medical services, or is there more to it? St. John's Medical Center shows that even queuing plays a role in patient care.
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Kirill Tšernov · September 21, 2019 Balancing Automation and the Human Touch in Click & Collect
To automate or not automate? Is it worth it to sacrifice the human touch to maximize the effectiveness of click & collect? Wait for a second opinion.
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Kirill Tšernov · September 6, 2019 Using the Data From People Counters to Boost Service
People counters help measure footfall, i.e. the number of visitors, but they also help you measure the effectiveness of your customer service strategy.
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