Qminder Blog

city of manhattan beach visitor
By Kirill Tšernov Kirill Tšernov ·

City of Manhattan Beach Visitor Management

The city of Manhattan Beach is a close-knit community that has prospered thanks in no small part to their understanding of what makes experiences great.

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gdt visitor management
By Kirill Tšernov Kirill Tšernov ·

GDT Visitor Management at Cisco Live

GDT is an IT solutions provider that specializes in delivering excellent visitor management and visitor experiences powered by advanced technologies.

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technology for customer loyalty
By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

Mastering Customer Loyalty in the Digital Era

77% of consumers withdraw their loyalty at a quicker rate than 3 years ago. If you don't want this to happen to you, you need to embrace customer loyalty.

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solve customer anger
By Kirill Tšernov Kirill Tšernov ·

Winning Over Angry Customers With Customer Service

As Master Yoda taught, "Anger leads to hate. Hate leads to suffering". Customer anger is the clearest sign that something is wrong with your service.

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importance customer satisfaction
By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

Customer Satisfaction – Make Your Customer Addicted to Your Business

Of all the songs your customer could be singing, "I Can't Get No Satisfaction" shouldn't be one of them — customer satisfaction is key to customer success.

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By Kirill Tšernov Kirill Tšernov ·

Creating a Customer Empathy Map

Understanding your customers is a long, exhausting journey. And just like any other journey, you can't take this one without a map — a customer empathy map.

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