Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

The Features of a Queue Management System

Think queue solutions only improve your queuing? Think again! The benefits of a queue management system are too many to count — but let's try, anyway.

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By Kirill Tšernov Kirill Tšernov ·

How to Reduce Queues in Banks

Nowhere are queues more apparent and aggressive than in banks. But the solution to this poor customer service epidemic is easier than you may think...

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By Kirill Tšernov Kirill Tšernov ·

Overworked Nurses Are Killing Your Healthcare Business

Working hard is hardly working: The only thing overloading your nurses will get you is a failed hospital. But there is a cure for this business killer...

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By Kirill Tšernov Kirill Tšernov ·

Why the Other Line Always Moves Faster Than Yours

Have you ever felt the other queues moved faster than yours? Are you just that unlucky or is it a trick of your mind? Let's get to the bottom of this...

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By Kirill Tšernov Kirill Tšernov ·

5 Ways to Transform the In-Store Experience

Is it time to transform your in-store customer experience? If you want to achieve great customer service results, follow this simple, five-step blueprint.

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By Kirill Tšernov Kirill Tšernov ·

Back in the USSR — The Art of Soviet Queues

You think you have it bad with long queues? Let's go a few decades back, to the Soviet Union bread lines. Today's essay is "Customer service in the USSR".

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