Alexandra Reay · February 4, 2019 Correcting 5 Common Customer Service Mistakes
Everybody makes mistakes. The question is, do you learn from them? Customers are harsh critics, so be sure to correct these 5 common service mistakes.
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Ryan Bronson · January 18, 2019 Make Your Small Business Stand Out With Customer Service
No matter how unique you think your service is, you're bound to come across competitors who do the same thing. How do you stand out? With customer service!
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Harry Southworth · January 16, 2019 10 Powerful Customer Experience Leaders to Follow in 2019
Getting great at CX is easy when you know which experts to listen to. Here are 10 customer experience influencers to add to your social feeds.
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Dana Hooshmand · January 7, 2019 Create Happiness in Face-to-Face Customer Service With Data
Is that data really that all-powerful? Here's how to build a closed-loop performance management system and bring your customers happiness.
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Kirill Tšernov · January 2, 2019 Qminder Blog 2018: A Year in Review
2018 is over, and this is a chance for us to look back and see how far we've come. Here are some of the best articles we've written in 2018.
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Nextiva · December 14, 2018 25 Important Data-Driven Customer Service Tips
There are so many great customer service tips, it's hard to keep them all in your head. But with this new infographic, you will always keep them handy.
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