Kirill Tšernov · January 9, 2020 9 Proven Benefits of Online Queue Management Systems
From reducing wait times to boosting revenues, there are a lot of benefits of using a queue management system. Here are 9 biggest benefits.
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Kirill Tšernov · January 7, 2020 What Is Virtual Queuing? A Guide to Virtual Queues
Virtual queuing systems are an important tool when it comes to managing not only customer crowds but also visitor expectations.
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Kirill Tšernov · December 11, 2019 Best of 2019: Qminder’s Top Articles and Content
In 2019, Qminder published a lot of interesting articles on queue management, customer service, and customer experience. We've picked our favorite ten.
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Kirill Tšernov · December 6, 2019 The Ultimate 2020 Retail Holiday Calendar [PDF]
Take care of sales opportunities with Qminder’s month-by-month retail holiday calendar 2020 — with a printable PDF version inside.
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Kirill Tšernov · November 28, 2019 The Future of CX: 14 Customer Experience Trends for 2020 (And Beyond)
Customer experience is predicted to overtake product and price in 2020. That's next year! Better start preparing for customer experience trends 2020!
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Kirill Tšernov · November 15, 2019 Introducing User Details: A Quick Way to Measure Employee Performance
The ability to measure and compare employee performance is vital. Qminder does labor competition right, with the new User Details employee monitoring page.
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