Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

How to Make Customer Service Personal

Each customer is an individual, with their own preferences. How do you adapt your services to their needs and make their customer experiences feel personal?

Read more
By Kirill Tšernov Kirill Tšernov ·

Santa Photography Virtual Queue System

Santa photography is made easier with the Qminder queue management, and improves the waiting experience for all visitors wanting to take a photo with Santa Claus.

Read more
By Kirill Tšernov Kirill Tšernov ·

How to Manage Heavy Footfall

Wanting as many customers as possible to visit your store is a monkey's paw wish. You can't handle heavy foot traffic — unless you follow these steps.

Read more
By Kirill Tšernov Kirill Tšernov ·

Improving Business With Service Intelligence

As important as customer service is, can you measure it? Is there a way to analyze your service efforts? Actually, there is — and it's Service Intelligence.

Read more
By Kirill Tšernov Kirill Tšernov ·

4 Signs Your Queue Strategy Is Working

How can you tell whether your queue strategy is working? There are at least 4 clear signs you should look out for, which show you're on the right track.

Read more
By Kirill Tšernov Kirill Tšernov ·

4 Reasons Your Customer Service Strategy Isn’t Working

Have your customer service efforts been tanking lately? Identify one of 4 reasons why your customer service strategy isn't working anymore.

Read more
Previous
Page 20 of 39
Next