Kirill Tšernov · January 7, 2020 What Is Virtual Queuing? A Guide to Virtual Queues
Virtual queuing systems are an important tool when it comes to managing not only customer crowds but also visitor expectations.
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Kirill Tšernov · December 11, 2019 Best of 2019: Qminder’s Top Articles and Content
In 2019, Qminder published a lot of interesting articles on queue management, customer service, and customer experience. We've picked our favorite ten.
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Kirill Tšernov · December 6, 2019 The Ultimate 2020 Retail Holiday Calendar [PDF]
Take care of sales opportunities with Qminder’s month-by-month retail holiday calendar 2020 — with a printable PDF version inside.
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Kirill Tšernov · November 28, 2019 The Future of CX: 14 Customer Experience Trends for 2020 (And Beyond)
Customer experience is predicted to overtake product and price in 2020. That's next year! Better start preparing for customer experience trends 2020!
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Kirill Tšernov · November 15, 2019 Introducing User Details: A Quick Way to Measure Employee Performance
The ability to measure and compare employee performance is vital. Qminder does labor competition right, with the new User Details employee monitoring page.
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Kirill Tšernov · November 12, 2019 21 Tips to Get the Most out of Small Business Saturday 2019
Millions of shoppers now turn out for Small Business Saturday each year. 21 practical tips to help make Small Business Saturday 2019 a success for you.
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