Kirill Tšernov · March 5, 2018 Why You Hate Waiting in Line
Do you hate queues? Well, get in line! Though hating queues is natural, people don't usually address why they feel this way about waiting. Let's find out.
Read more
Kirill Tšernov · March 2, 2018 37 Stats You Didn’t Know About Customer Service
Ever wanted to tell someone about the importance of customer service but didn't know how? Our handy guide with 37 quick stats about CX has got you covered!
Read more
Kirill Tšernov · February 21, 2018 8 HIPAA Myths, Explained and Debunked
HIPAA is surrounded by many misunderstandings and myths. Why don't we debunk some of them? Welcome to the first episode of Mythbusters: the HIPAA edition!
Read more
Kirill Tšernov · February 19, 2018 Easy Steps for Good Retail Experience
What makes retail experience good? Is it just great products and nice prices? Or are there certain steps you can take to take your business to a next level?
Read more
Kirill Tšernov · February 16, 2018 Qminder Is Now HIPAA-Compliant
Now that Qminder is HIPAA-compliant, the question is... What is HIPAA? It's something we need to explore to explain how it may benefit your business.
Read more
Dr. Q · February 14, 2018 Customer-Business Relationship Advice
No matter how experienced you are, sometimes you need advice on maintaining customer-business relationship. Tune in to our new exclusive Q&A column.
Read more