Kirill Tšernov · April 20, 2018 Why You Should Listen to Your Customers (And Why You Shouldn’t)
Listening to customers is a vital skill. Or is it? Time for us to explore a controversial topic: why you both should and shouldn't listen to your customers.
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Eva Wislow · April 18, 2018 7 Customer Retention Strategies That Really Work
Getting customers is one thing, but how do you retain them? Customer retention is no easy task, unless you try these 7 tested and proven strategies.
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Kirill Tšernov · April 13, 2018 Use Location Data for Better Customer Experience
To improve your customer service, you should take full advantage of location data. Analyze what your location are doing right and replicate the effect.
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Kirill Tšernov · April 12, 2018 9 Healthy Habits of Customer Service Agents
Customer service is something you can always get better at. As long as you stick to these healthy habits of customer service, you should enjoy success.
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Kirill Tšernov · April 10, 2018 Do You Really Provide Great Customer Service?
You probably think you already provide great customer service, but how can you tell? There are several signs you're on the right track with your service.
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Kirill Tšernov · April 4, 2018 4 Simple Strategies to Improve Customer Satisfaction
Improving customer satisfaction is just a matter of choosing the right strategy. For those just starting out with customer experience, here's a quick guide.
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