Qminder Blog

good queue design principles
By Kirill Tšernov Kirill Tšernov ·

Qualities of Good Queue Design

Modern times are all about good, sleek design. Queue management is no different: designing your waiting experience is a crucial step towards success.

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restaurant queue management
By Kirill Tšernov Kirill Tšernov ·

How to Manage Queues in Restaurants

"Stay hungry" is a good slogan for startups, but not your restaurant. Without queue management, you risk losing clients after making them wait for too long.

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importance of using customer name
By Kirill Tšernov Kirill Tšernov ·

The Power of Using Customer Names

What's in a name? If it comes to your customers and your business, then a lot. There is a science to using your customers' names for that personal touch.

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smile in customer service
By Kirill Tšernov Kirill Tšernov ·

Why Great Customer Service Begins With a Smile

There's no better way to know that your customer service is working than see your customer smile. But should you too turn your frown upside down?

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improve waiting line experience
By Kirill Tšernov Kirill Tšernov ·

5 Easy Steps to Better Waiting Line Experience

Every customer wants to have a better waiting line experience. But what steps you need to take to provide them with this experience? Tune in to find out.

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retail calendar
By Kirill Tšernov Kirill Tšernov ·

2018 Retail Holiday Calendar

The holidays are a time of high customer volumes and even higher expectations. Prepare your business for any holiday thanks to a retail calendar 2018.

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