Kirill Tšernov · November 1, 2018 Beacon OHSS: A New Approach to Customer Service
What is rockstar customer service and how to achieve it? Take a master class from Beacon OHSS to learn how to treat your visitors the right way.
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Kirill Tšernov · October 30, 2018 How to Prepare Your Store for Halloween
Halloween is coming! As you prepare to have good time with your friends, you also need to prepare your store, offline and online, for spooky season.
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Kirill Tšernov · October 25, 2018 How to Optimize Patient Flow in Healthcare
Patient flow, though a small part of healthcare, is the biggest factor affecting patient satisfaction. Hospitals need to start optimizing their flow ASAP.
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Jamie Cambell · October 23, 2018 Cybersecurity Boosts Customer Loyalty and Sales
Cybersecurity and customer loyalty: at first glance, there's no connection. But experts know that data security can boost sales and customer confidence.
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Kirill Tšernov · October 19, 2018 Why Take-a-Number Systems Suck: A Comprehensive Analysis
Many companies ask us, What are the cons of take-a-number machines? The correct question is, What are the advantages? Truth is, there are none.
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Giorgi Lobzhanidze · October 18, 2018 Inside the Mind of Generation X: Millennial Spending Habits
What makes Millennials tick and stand apart as customers? Time to unravel the mystery that is the mind and spending habits of the Generation X.
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