Kirill Tšernov · May 11, 2018 8 Powerful Ways to Empower Your Employees
Power to the people! Want your business to grow and flourish? Then invest in employee empowerment. After all, you and your employees are one team.
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Kirill Tšernov · May 10, 2018 How to Win Back the Hearts of Customers
Is there a rewind button when it comes to customer service? Can you really win back your lost customers? You might, if you follow these guidelines.
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Kirill Tšernov · May 4, 2018 Customer Service Strategy, as Taught by Star Wars
Star Wars and customer service. Could these two things be farther from each other? Turns out, there are many good customer service advices in these movies.
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Lucy Benton · May 3, 2018 How to Ask Questions to Get Customer Feedback
Getting customer feedback is not only about questions, but asking the right questions at the right time. Want valuable feedback? Follow these guidelines.
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Kirill Tšernov · April 27, 2018 23 Customer Service Quotes That Will Inspire You
Don't have time to read up on customer service? While we encourage constant service self-improvement, these 23 quotes on customer service can help you out.
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Kirill Tšernov · April 20, 2018 Why You Should Listen to Your Customers (And Why You Shouldn’t)
Listening to customers is a vital skill. Or is it? Time for us to explore a controversial topic: why you both should and shouldn't listen to your customers.
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