Kirill Tšernov · April 1, 2023 The Importance of Greeting Your Patients
First impressions matter. All it takes to improve hospital experience is to treat your patients with respect, by greeting them using their first name.
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Giorgi Lobzhanidze · March 27, 2023 Best Practices for Healthcare
Many hospitals are slowly realizing that customer service is a path to success. Question is, what are the best healthcare customer service practices?
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Kirill Tšernov · March 16, 2023 8 Queue Management System Features Your Business Needs
What separates a good queuing system from a great one? Let's take a look at the list of 8 most important queue management system features.
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Gustav Kotkas · March 15, 2023 A Guide to Implementing Queue Management Systems
Learn how to implement the different types of queuing systems such as virtual queuing, take a number machine, and self-check-in kiosks. Check the queuing systems’ pricing and hardware requirements before you decide.
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Kirill Tšernov · March 7, 2023 4 Easy Ways to Modernize Patient Waiting Room Experience
Waiting is a part of hospital experience, but who said it can't be enjoyable? As medical equipment is being modernized, so should hospital waiting rooms.
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Hyun Lee · March 1, 2023 Why Are Hospital Wait Times So Long?
Why are hospital wait times so long? It's ruining the patient experience. Find out how hospitals can reduce their wait times with a simple queuing system.
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