Qminder Blog

4 Strategies to Reduce the Turnover Rate Among Medical Receptionists
By Maris Kund Maris Kund ·

4 Strategies to Reduce the Turnover Rate Among Medical Receptionists

Understand the cause of high turnover in healthcare and apply these strategies to improve staff satisfaction at your medical front desk for medical receptionists.

By Kirill Tšernov Kirill Tšernov ·

5 Reasons Why Hospital Queues Are So Long

Ever wondered why it takes you a lot of time to receive treatment in a hospital? Here are 5 reasons why hospital queues are so long and how to fix them.

personal greeting effects for patients
By Kirill Tšernov Kirill Tšernov ·

The Importance of Greeting Your Patients

First impressions matter. All it takes to improve hospital experience is to treat your patients with respect, by greeting them using their first name.

best healthcare practices
By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

Best Practices for Healthcare

Many hospitals are slowly realizing that customer service is a path to success. Question is, what are the best healthcare customer service practices?

best queue management system features
By Kirill Tšernov Kirill Tšernov ·

8 Queue Management System Features Your Business Needs

What separates a good queuing system from a great one? Let's take a look at the list of 8 most important queue management system features.

a guide to implementing queue management systems
By Gustav Kotkas Gustav Kotkas ·

A Guide to Implementing Queue Management Systems

Learn how to implement the different types of queuing systems such as virtual queuing, take a number machine, and self-check-in kiosks. Check the queuing systems’ pricing and hardware requirements before you decide.

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