Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

Nurturing Workplace Happiness in Customer Service [Part 2]

What can a manager do to help employees achieve workplace happiness? Find out in the second part of our guide to employee satisfaction.

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By Kirill Tšernov Kirill Tšernov ·

Building Workplace Happiness in Customer Service [Part 1]

How does workplace happiness affect employees working in customer service? We are joined by a workplace happiness advocate to answer this question.

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By Kirill Tšernov Kirill Tšernov ·

Black Friday 2018 Checklist: Prepare Your Store

Retailers, beware: Black Friday 2018 is almost here! As long as you follow our Black Friday checklist, your store will be prepared for shopping frenzy.

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By Josh Carlyle Josh Carlyle ·

7 Powerful Customer Service Phrases You Need to Use

Never underestimate the power of words. Here's how you can create positive vibes in your customers with 7 perfect phrases for customer service.

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By Kirill Tšernov Kirill Tšernov ·

Beacon OHSS: A New Approach to Customer Service

What is rockstar customer service and how to achieve it? Take a master class from Beacon OHSS to learn how to treat your visitors the right way.

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By Kirill Tšernov Kirill Tšernov ·

How to Prepare Your Store for Halloween

Halloween is coming! As you prepare to have good time with your friends, you also need to prepare your store, offline and online, for spooky season.

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