Qminder Blog

personal greeting effects for patients
By Kirill Tšernov Kirill Tšernov ·

The Importance of Greeting Your Patients

First impressions matter. All it takes to improve hospital experience is to treat your patients with respect, by greeting them using their first name.

best healthcare practices
By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

Best Practices for Healthcare

Many hospitals are slowly realizing that customer service is a path to success. Question is, what are the best healthcare customer service practices?

best queue management system features
By Kirill Tšernov Kirill Tšernov ·

8 Queue Management System Features Your Business Needs

What separates a good queuing system from a great one? Let's take a look at the list of 8 most important queue management system features.

a guide to implementing queue management systems
By Gustav Kotkas Gustav Kotkas ·

A Guide to Implementing Queue Management Systems

Learn how to implement the different types of queuing systems such as virtual queuing, take a number machine, and self-check-in kiosks. Check the queuing systems’ pricing and hardware requirements before you decide.

healthcare waiting room improve
By Kirill Tšernov Kirill Tšernov ·

4 Easy Ways to Modernize Patient Waiting Room Experience

Waiting is a part of hospital experience, but who said it can't be enjoyable? As medical equipment is being modernized, so should hospital waiting rooms.

managing the queue at hospitals and clinics
By Hyun Lee Hyun Lee ·

Why Are Hospital Wait Times So Long?

Why are hospital wait times so long? It's ruining the patient experience. Find out how hospitals can reduce their wait times with a simple queuing system.

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