Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

LHV: Managing 170,000+ Clients With a Digital Queuing System

What do banks know about customer service? LHV knows a lot, actually! Learn how LHV boosted and personalized their service by reducing queues in banks.

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By Kirill Tšernov Kirill Tšernov ·

5 Key Takeaways From the X4 Conference

The X4 experience management conference organized by Qualtrics gathers the world's leading experience experts under one roof. Here are 5 lessons from it.

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By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

How to Make Your Business Eco-Friendly: #QminderAsks

QminderAsks comes back just in time for the Earth Day. Learn the best green practices and make your business truly eco-friendly.

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By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

How to Enhance Your Customer Waiting Room Experience: #QminderAsks

Nobody likes waiting, but perhaps there is a way to makes customer waiting experience pleasant? Find out in today's issue of #QminderAsks!

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By Elisa Abbott Elisa Abbott ·

7 Deadly Customer Service Phrases to Avoid

For a customer service rep, talking is the way of life. But, to stay in customers' good graces, some customer service phrases are better left unsaid.

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By Kirill Tšernov Kirill Tšernov ·

Why You Shouldn’t Build Your Own Queuing System

To build or not to build? When it comes to queuing systems, you'd better trust the already-existing products. They're faster, stronger and... cheaper, too.

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