Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

4 Knows of Tailored Customer Service

A service tailored to your customers: sounds great, but there are things to know if you want to provide it. In fact, here are 4 knows of personal service.

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By Kirill Tšernov Kirill Tšernov ·

Oakland Airport Employee Management

Oakland Airport is a leading example of how companies can take up innovations to make the life of their employees better.

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By Kirill Tšernov Kirill Tšernov ·

8 Powerful Ways to Empower Your Employees

Power to the people! Want your business to grow and flourish? Then invest in employee empowerment. After all, you and your employees are one team.

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By Kirill Tšernov Kirill Tšernov ·

How to Win Back the Hearts of Customers

Is there a rewind button when it comes to customer service? Can you really win back your lost customers? You might, if you follow these guidelines.

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By Kirill Tšernov Kirill Tšernov ·

Customer Service Strategy, as Taught by Star Wars

Star Wars and customer service. Could these two things be farther from each other? Turns out, there are many good customer service advices in these movies.

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By Lucy Benton Lucy Benton ·

How to Ask Questions to Get Customer Feedback

Getting customer feedback is not only about questions, but asking the right questions at the right time. Want valuable feedback? Follow these guidelines.

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