Kirill Tšernov · August 19, 2019 The Cost of Queues: How Improper Queue Management Affects Your Bottom Line
Time for some queuing theory: what is the cost of waiting in customer service? You'd be surprised how much revenue you miss out on by not fixing queues.
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Kirill Tšernov · August 13, 2019 Weighing the Options: Can Queue-Jumping Be Fair?
Just imagine: you're standing in line for hours and as your turn is coming, somebody jumps in. Is queue-jumping ever called for? You may be surprised...
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Giorgi Lobzhanidze · August 7, 2019 How to Create a Great In-Store Experience: #QminderAsks
What does QminderAsks have in store? Funny you should ask that, because we are talking about in-store experiences and how to make them great.
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Kirill Tšernov · July 26, 2019 Girteka Logistics: Managing Candidate Visits
Even when there's only one day a year when you have queues, a queue management system is a must. See how Girteka Logistics manage their visitors.
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Kirill Tšernov · July 18, 2019 A Quick Guide to Queue Management With Visit Planner
Wouldn't avoiding queues be easier if you could look into the future and see what times are the busiest? With Qminder's Visit Planner you can do just that!
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Giorgi Lobzhanidze · July 16, 2019 How to Successfully Merge Offline and Online
What's the difference between offline and online, and which one is better? Today we're joined by Larry Kim, who gives tips on merging offline and online.
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