Qminder Blog
Kirill Tšernov · May 13, 2019 What Game of Thrones Can Teach You About Customer Service
Game of Thrones may be a fantasy series, but its lessons has real life applications. Learn customer service the right way, through the GoT quotes.
Read more Kirill Tšernov · April 24, 2019 LHV: Managing 170,000+ Clients With a Digital Queuing System
What do banks know about customer service? LHV knows a lot, actually! Learn how LHV boosted and personalized their service by reducing queues in banks.
Read more Kirill Tšernov · April 22, 2019 5 Key Takeaways From the X4 Conference
The X4 experience management conference organized by Qualtrics gathers the world's leading experience experts under one roof. Here are 5 lessons from it.
Read more
Giorgi Lobzhanidze · April 22, 2019 How to Make Your Business Eco-Friendly: #QminderAsks
QminderAsks comes back just in time for the Earth Day. Learn the best green practices and make your business truly eco-friendly.
Read more Giorgi Lobzhanidze · April 10, 2019 How to Enhance Your Customer Waiting Room Experience: #QminderAsks
Nobody likes waiting, but perhaps there is a way to makes customer waiting experience pleasant? Find out in today's issue of #QminderAsks!
Read more
Elisa Abbott · April 5, 2019 7 Deadly Customer Service Phrases to Avoid
For a customer service rep, talking is the way of life. But, to stay in customers' good graces, some customer service phrases are better left unsaid.
Read more