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Qminder Blog

best articles 2019
By Kirill Tšernov Kirill Tšernov ·

Best of 2019: Qminder’s Top Articles and Content

In 2019, Qminder published a lot of interesting articles on queue management, customer service, and customer experience. We've picked our favorite ten.

retail holiday calendar 2020
By Kirill Tšernov Kirill Tšernov ·

The Ultimate 2020 Retail Holiday Calendar [PDF]

Take care of sales opportunities with Qminder’s month-by-month retail holiday calendar 2020 — with a printable PDF version inside.

customer experience trends 2020
By Kirill Tšernov Kirill Tšernov ·

The Future of CX: 14 Customer Experience Trends for 2020 (And Beyond)

Customer experience is predicted to overtake product and price in 2020. That's next year! Better start preparing for customer experience trends 2020!

measure employee performance
By Kirill Tšernov Kirill Tšernov ·

Introducing User Details: A Quick Way to Measure Employee Performance

The ability to measure and compare employee performance is vital. Qminder does labor competition right, with the new User Details employee monitoring page.

small business saturday 2019 tips
By Kirill Tšernov Kirill Tšernov ·

21 Tips to Get the Most out of Small Business Saturday 2019

Millions of shoppers now turn out for Small Business Saturday each year. 21 practical tips to help make Small Business Saturday 2019 a success for you.

takealot order collection system
By Kirill Tšernov Kirill Tšernov ·

How Takealot Leverages Queuing Software to Enhance Order Collection

Learn how Takealot, one of the largest ecommerce retailers in Africa, uses queuing technology to decrease wait times and improve visitor satisfaction.

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