Qminder Blog
Kirill Tšernov · December 13, 2018 2019 Retail Holiday Calendar
The holidays are a time of high customer volumes and even higher expectations. Prepare your business for any holiday with our retail calendar 2019.
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Jomel Alos · December 12, 2018 Millennials vs Gen Z: How Their Customer Care Preferences Compare
Does generational gap exist when it comes to customer and marketing? Let's see how the purchasing preferences of Millennials and Generation Z compare.
Read more Kirill Tšernov · December 7, 2018 4 Easy Ways to Modernize Patient Waiting Room Experience
Waiting is a part of hospital experience, but who said it can't be enjoyable? As medical equipment is being modernized, so should hospital waiting rooms.
Read more Kirill Tšernov · December 5, 2018 It’s a Christmas Miracle: Improving Santa Queues
Santa Claus can fly over the entire world in a single night, but can he handle queues? Find out how to improve the queue experience for mall Santa visitors.
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Elizabeth Price · November 27, 2018 4 Levels of Customer Loyalty: How to Keep Your Clients
Customer loyalty is no longer a mystery. Dive into our guide to four stages of consumer loyalty and what to do as a business owner to achieve loyalty.
Read more Kirill Tšernov · November 23, 2018 The Periodic Table of Customer Service Elements
Customer relationship, like all relationships, is built on chemistry. In today's class, we are looking at the periodic table of customer service elements.
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