Kirill Tšernov · April 27, 2021 Retail Strategies to Drive Growth in 2021 (And Beyond)
Retail strategies will change in 2021. What once worked in retail is no longer viable. Learn what your customers expect from you post-pandemic.
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Kirill Tšernov · April 26, 2021 Qminder Is Now SOC 2 Type I Compliant
If you're worried about cyber security, worry no more: Qminder is now SOC 2 Type I compliant. Let's explore what it means to you and your customers.
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Kirill Tšernov · April 20, 2021 Redefining Customer Experience in Post-Lockdown Era
Post-lockdown customer experience is a different beast. Learn the best strategies for improving CX and customer service in the post-coronavirus world.
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Hyun Lee · March 30, 2021 Customer Service Excellence: Personalized Service is Key to Growth
The importance of personalized customer service is hard to overstate. It impact customer retention, reviews, brand image — and ultimately, your success.
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Kirill Tšernov · March 29, 2021 The Beginner’s Guide to Queuing theory
To achieve the best queue management in practice, you need to first study the queuing theory. With our ultimate guide to queuing, you'll done in no time.
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Kirill Tšernov · March 23, 2021 Humane Society of Huron Valley
Managing safety and experience of walk-ins at a nonprofit animal shelter
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