Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

Why Take-a-Number Systems Suck: A Comprehensive Analysis

Many companies ask us, What are the cons of take-a-number machines? The correct question is, What are the advantages? Truth is, there are none.

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By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

Inside the Mind of Generation X: Millennial Spending Habits

What makes Millennials tick and stand apart as customers? Time to unravel the mystery that is the mind and spending habits of the Generation X.

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By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

Customer Experience Vs. Product: What’s More Important?

Customer experience versus product: what should you invest in to get the most bang for your buck? CX is increasingly more relevant to business success.

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By Giorgi Lobzhanidze Giorgi Lobzhanidze ·

Customer Experience Is the New Marketing

Is customer experience the new marketing? Spoiler: It is. The question is, how to properly harness all the benefits from investing in customer experience.

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By Scott Matthews Scott Matthews ·

Stress Management Tips for Customer Service Pros

Stress always goes hand in hand with customer service. To help you keep a cool head when talking to customers, follow these stress management tips.

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By Kirill Tšernov Kirill Tšernov ·

iShop Guatemala: How to Reduce Wait Times by Half

iShop is the leading Apple Premium reseller in the Republic of Guatemala. The secret to their success? Simple, they care about customer experience.

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