Qminder Blog

By Kirill Tšernov Kirill Tšernov ·

2018 Retail Holiday Calendar

The holidays are a time of high customer volumes and even higher expectations. Prepare your business for any holiday thanks to a retail calendar 2018.

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By Kirill Tšernov Kirill Tšernov ·

Long Waiting Times Cost You Sales

Long waiting times and their effect on sales: why customers' boredom equals less profit for your business, and how to improve your failing queuing strategy.

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By Kirill Tšernov Kirill Tšernov ·

Excellent Tasting Experience From Plate by Plate

Plate by Plate, an annual tasting event, not only promotes often-neglected voices of its local community but also offers exceptional visitor experience.

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By Kirill Tšernov Kirill Tšernov ·

How Analytics Improves Customer Experience

Once you get customer data, what do you do with it? Can it really help you improve customer experience and bring your customer service to a new high?

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By Kirill Tšernov Kirill Tšernov ·

7 Ways Qminder Helps Improve Customer Experience

Qminder is not only a queue management tool but also a customer experience solution. Explore 7 ways Qminder can help your business attract new customers.

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By Kirill Tšernov Kirill Tšernov ·

12 Dos and Don’ts of Effective Queuing

Queuing would be so much easier if there was a list of rules on what (not) to do. Oh wait, there it is — our manual for effective customer queuing.

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