Hyun Lee · July 20, 2015 10 Hacks to Improve Retail Customer Service
10 hacks you didn’t know you need to improve retail customer service. Find out how to use a queue management system to improve CX.
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Hyun Lee · July 17, 2015 How understanding customers increases stores revenue
Increasing sales and revenue in retail store through customer service. Running a small retail brick and mortar business.
Read more Hyun Lee · June 25, 2015 3 Steps to Increased Retail Experience
Free template for retail managers. Simple steps on how to increase retail experience.
Read more Hyun Lee · May 27, 2015 Long wait time can reduce add-on sales
Add-on sales, or upselling, might take up a large part of the revenue a business makes. Long wait time can reduce add-on sales.
Read more Hyun Lee · May 13, 2015 The Age of the Customer Matters
How do you manage customers of various age groups? It matters if your customer is 25 or 35 years old.
Read more Hyun Lee · April 28, 2015 How to Make Queues Shorter
Having a queue means you have clients, but you may be missing out on sales. Improve customer service and experience to make waiting times better.
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