Hyun Lee · May 27, 2015 Long wait time can reduce add-on sales
Add-on sales, or upselling, might take up a large part of the revenue a business makes. Long wait time can reduce add-on sales.
Read more Hyun Lee · May 13, 2015 The Age of the Customer Matters
How do you manage customers of various age groups? It matters if your customer is 25 or 35 years old.
Read more Hyun Lee · April 28, 2015 How to Make Queues Shorter
Having a queue means you have clients, but you may be missing out on sales. Improve customer service and experience to make waiting times better.
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Kristaps Grinbergs · April 17, 2015 Sprint boosts sales by creating a personal environment
How Sprint boosted sales creating a personal environment using Qminder queue management system.
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Rauno Rüngas · March 16, 2015 Sign-In Sheets Don’t Work!
In theory, a sign-in sheet would gather the names and reason of visit to enable faster and better customer service. In reality, sign-in papers are messy.
Read more Kristaps Grinbergs · January 5, 2015 Business Intelligence Insights With Queue Management
Latvenergo uses the cloud-based queue management solution from Qminder, together with Oracle Business Intelligence tool.
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