Kirill Tšernov · January 2, 2018 2018 Retail Holiday Calendar
The holidays are a time of high customer volumes and even higher expectations. Prepare your business for any holiday thanks to a retail calendar 2018.
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Kirill Tšernov · December 22, 2017 Long Waiting Times Cost You Sales
Long waiting times and their effect on sales: why customers' boredom equals less profit for your business, and how to improve your failing queuing strategy.
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Kirill Tšernov · December 21, 2017 Excellent Tasting Experience From Plate by Plate
Plate by Plate, an annual tasting event, not only promotes often-neglected voices of its local community but also offers exceptional visitor experience.
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Kirill Tšernov · December 15, 2017 How Analytics Improves Customer Experience
Once you get customer data, what do you do with it? Can it really help you improve customer experience and bring your customer service to a new high?
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Kirill Tšernov · December 14, 2017 7 Ways Qminder Helps Improve Customer Experience
Qminder is not only a queue management tool but also a customer experience solution. Explore 7 ways Qminder can help your business attract new customers.
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Kirill Tšernov · December 11, 2017 12 Dos and Don’ts of Effective Queuing
Queuing would be so much easier if there was a list of rules on what (not) to do. Oh wait, there it is — our manual for effective customer queuing.
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