Kirill Tšernov · November 10, 2017 4 Reasons Your Customer Service Strategy Isn’t Working
Have your customer service efforts been tanking lately? Identify one of 4 reasons why your customer service strategy isn't working anymore.
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Kirill Tšernov · November 8, 2017 Which Superhero Are You? A Customer Service Personality Test
Ever wanted to be a superhero? Maybe you are one already — a customer service superhero, that is. Tune in to our channel to find out your secret persona.
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Kirill Tšernov · November 3, 2017 How Technology Can Improve Queue Management
Want to make your customers experience good queuing? Thing is, you can't improve queue management without the helping hand of technology.
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Kirill Tšernov · October 30, 2017 Make Your Customer Service Unbearable, In 4 Easy Steps
There are so many guides on how to achieve success, but not a single one on how to properly frustrate your customers. Don't worry, we've got your covered!
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Kirill Tšernov · October 26, 2017 🎃 Tales From the Queue, Volume 1
Fork of lightning, roll of thunder... Fear not, for the true horror is yet to begin. Thumb through our Necronomicon of gripping stories of queuing horrors.
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Hyun Lee · October 23, 2017 How the In-Store Customer Experience Affects the Bottom Line
The in-store customer experience can make or break a business. Learn how you can drive more sales and get customers to return with these tips.
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